Ezeh Jane
@ezehjane
Finance professional specializing in digital banking and client support.
NigeriaWhat I'm looking for
I am a finance and banking professional with over 5 years' experience in customer service, banking operations, and digital solutions, focused on improving customer experience and operational efficiency.
I have a proven track record supporting high-volume teller operations, onboarding clients to digital platforms, and driving adoption—contributing to deposit growth and measurable increases in online banking use.
I collaborate effectively with distributed teams using remote tools, streamline processes to reduce errors, and apply fintech tools and analytics to support business growth and service reliability.
Experience
Work history, roles, and key accomplishments
SBTeller & Digital Banking Support
Stanbic IBTC Bank
Sep 2018 - Present (7 years)
Processed 150+ daily transactions with 100% accuracy and educated clients on digital platforms, driving a 30% increase in online banking adoption while providing remote support and ATM custodial duties with zero reconciliation discrepancies.
Administrative Assistant
Zhongtian Construction Nigeria Ltd
Sep 2019 - Jul 2020 (10 months)
Managed purchase orders and invoices and digitized over 500 records, improving document retrieval efficiency by 25% and reducing client response times by 30% while supporting hybrid team operations.
SBDirect Sales Agent
Sterling Bank
May 2017 - Jul 2018 (1 year 2 months)
Acquired 100+ clients and generated deposits exceeding ₦50M, onboarded customers to digital platforms increasing adoption by 35%, and achieved 115% of quarterly sales targets through cross-selling.
Education
Degrees, certifications, and relevant coursework
NUNnamdi Azikiwe University
Bachelor of Science, Marketing
Completed a Bachelor of Science in Marketing at Nnamdi Azikiwe University, focusing on marketing principles and consumer behavior.
NUNnamdi Azikiwe University
Diploma in Marketing, Marketing
Grade: Second Class Upper Division
Completed a Diploma in Marketing, graduating with Second Class Upper Division.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Job categories
Skills
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