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@oyindamolaidowu
Results-driven banking operations professional with strong customer success and compliance expertise.
NigeriaI am a results-driven banking operations professional with 3+ years' experience across banking operations, customer success and communications, known for streamlining processes, improving service ratings, and strengthening compliance through audits and internal controls.
I have supported teams at major Nigerian banks, delivered measurable efficiency and customer-satisfaction gains, and leveraged digital tools and communication skills to drive adoption and revenue growth. I bring attention to detail, risk-management discipline, and a collaborative approach to deliver precise, client-focused financial operations.
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
Work history, roles, and key accomplishments
CBCoronation Merchant Bank
Jan 2023 - Jan 2025 (2 years)
Executed daily banking operations, payment processing and reconciliations while implementing internal controls and process improvements that reduced transaction errors by 25% and strengthened compliance.
UAUnited Bank for Africa
Jan 2022 - Jan 2023 (1 year)
Processed cash and non-cash transactions with 99% accuracy, managed ATM operations to reduce downtime by 10%, and promoted digital banking adoption increasing usage by 20%.
Degrees, certifications, and relevant coursework
Bachelor of Science, Mass Communication
Pursuing a Bachelor of Science in Mass Communication at Lagos State University, expected completion in 2026.
Higher National Diploma, Mass Communication
Completed a Higher National Diploma in Mass Communication at Moshood Abiola Polytechnic in 2019.
National Diploma, Mass Communication
Completed a National Diploma in Mass Communication at Moshood Abiola Polytechnic in 2015.
Software and tools used professionally
NigeriaYou can contact Oyindamola and 90k+ other talented remote workers on Himalayas.
Message Oyindamola
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