eyob gebrieEG
Open to opportunities

eyob gebrie

@eyobgebrie

Dedicated sales representative with a strong focus on customer satisfaction.

Ethiopia

What I'm looking for

I am looking for a role that values customer satisfaction and offers growth opportunities.

My name is Eyob Gebrie, and I am a passionate sales representative with extensive experience in customer service and sales management. I have honed my skills in building strong customer relationships and providing exceptional support, ensuring that every customer interaction leads to satisfaction and loyalty. My professional journey has equipped me with the ability to handle grievances gracefully and optimize retail operations for a competitive edge.

Throughout my career, I have successfully managed sales targets and developed effective sales strategies. At DSTV/Multichoice Ethiopia, I took charge of customer issues, maintained records of escalated matters, and collaborated with my team to achieve monthly and quarterly sales goals. My previous role as a Reservation Agent at Harmony Hotel further strengthened my ability to manage customer expectations and deliver outstanding service in a fast-paced environment.

I am committed to continuous learning and professional development, always seeking to enhance my skills and adapt to new challenges. My goal is to contribute positively to a dynamic team while fostering long-lasting relationships with customers.

Experience

Work history, roles, and key accomplishments

DE

Sales Representative and Supervisor

DSTV/Multichoice Ethiopia

Aug 2022 - May 2025 (2 years 9 months)

Provided exceptional front-line support to customers, handling complaints professionally to ensure satisfaction. Identified and engaged potential customers through various sales channels, presenting products and negotiating deals to achieve sales targets. Built and maintained strong customer relationships, providing accurate sales reports and collaborating on sales strategies.

HH

Reservation Agent / Sales Representative

Harmony Hotel

Jun 2018 - Jul 2022 (4 years 1 month)

Managed accommodation and transportation availability, processing payments and sending confirmation details to customers. Resolved booking and reservation issues, promoting services and up-selling additional packages. Provided support for amendments and cancellations, maintaining detailed knowledge of room types, rates, and hotel policies.

Education

Degrees, certifications, and relevant coursework

DU

Dilla University

Bachelor of Science, Commerce

Completed a Bachelor of Science degree in Commerce. Gained foundational knowledge in business principles and practices relevant to the field.

Tech stack

Software and tools used professionally

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eyob gebrie - Sales Representative and Supervisor - DSTV/Multichoice Ethiopia | Himalayas