Open to opportunities

Dawit beza

@dawitbeza

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Experienced sales and marketing professional dedicated to customer satisfaction.

Ethiopia

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What I'm looking for

I am looking for a role that allows me to leverage my sales expertise while contributing to a team-oriented environment focused on customer satisfaction and growth.

I am an experienced sales and marketing professional with a strong background in customer relationship management and sales strategy. My journey began at a young age, where I developed a passion for sales through various entrepreneurial ventures. This passion has translated into a successful career, where I have consistently exceeded sales targets and built lasting relationships with clients.

During my tenure at Dashen Bank, I significantly improved sales for the Amole product, becoming one of the top five sales representatives within my second year. My approach to sales is consultative; I prioritize understanding customer needs and aligning them with the right products. I have honed my skills in various roles across the beverage and banking sectors, where I have utilized my expertise to drive sales growth and enhance customer satisfaction.

Experience

Work history, roles, and key accomplishments

Current

Field Sales Representative

Current

Dashen Breweries s.c

Aug 2023 - Present (1 year 10 months)

Responsible for establishing and maintaining customer relationships, managing sales efforts, and monitoring competition. Focused on achieving sales targets and providing feedback to management. Engaged in territory analysis and customer complaint resolution.

Customer Relationship Management Sales Strategy Market Analysis Reporting Team Collaboration Inventory Management

Area Sales Representative

Komari Beverage s.c

Mar 2023 - Sep 2023 (6 months)

Focused on generating orders, account development, and inventory management. Developed weekly sales plans and ensured brand visibility and dominance in the marketplace.

Inventory Management Sales Planning Reporting

Company Sales Representative

United Beverage s.c

Oct 2021 - Mar 2023 (1 year 5 months)

Planned and executed sales strategies to ensure product availability and visibility. Led and supervised distributor sales crews while maintaining stakeholder relationships and tracking market activities.

Team Leadership Stakeholder Engagement Reporting Customer Relationship Management Problem Solving

Customer Service Officer

Dashen Bank s.c

May 2018 - Oct 2021 (3 years 5 months)

Executed customer-focused services while adhering to compliance and operational standards. Aimed to exceed customer expectations and enhance the bank's image through proactive service.

Customer Service Compliance Relationship Management Problem Solving Time Management Customer Satisfaction Team Objectives

Education

Degrees, certifications, and relevant coursework

Addis Ababa University

Bachelor of Arts, Economics

2013 - 2017

Grade: 3.27

Graduated with a degree in Economics, achieving a GPA of 3.27. The program provided a comprehensive understanding of economic principles and practices, preparing me for a successful career in sales and marketing.