abenezer gebrewold
@abenezergebrewold
Customer service and sales professional driving relationships, team performance, and revenue growth.
What I'm looking for
I am a dedicated customer service and sales professional with five years of combined experience as a Customer Service Representative and Sales Manager. I build strong client relationships, resolve issues with empathy, and consistently meet and exceed sales targets while training and motivating teams.
I thrive under pressure, manage multiple priorities effectively, and use clear communication to achieve business goals. My background includes hands-on experience in retail and trading environments, strong attention to detail, and a commitment to continuous improvement and teamwork.
Experience
Work history, roles, and key accomplishments
Sales Manager
Halwot Trading PLC
Led sales team to meet and exceed targets, trained and motivated staff, and implemented strategies that improved team performance and customer experience.
Customer Service Representative
Dene Supermarket
Provided frontline customer support, resolved client issues with empathy, and maintained high satisfaction levels while supporting store sales initiatives.
Education
Degrees, certifications, and relevant coursework
Cruise School
Primary School Certificate, Primary Education
Attended primary education at Cruise School in Addis Ababa.
Cruise School
Secondary and Preparatory School Certificate, Secondary Education
Completed secondary and preparatory schooling at Cruise School in Addis Ababa.
International Leadership Institute Addis Ababa
Degree, Business Management and Leadership
Studied business management and leadership at the International Leadership Institute in Addis Ababa.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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