At American Income Life (USA), I followed approved sales scripts while adapting conversations to customers’ concerns and questions. I qualified prospects, scheduled consultations for licensed insurance agents, and documented call outcomes and follow-ups in the CRM system.
At Mobile Oil And Gas, I processed customer orders and coordinated with sales, logistics, and operations to support timely fuel deliveries. I also followed up with commercial and retail customers and worked toward call, lead-generation, and sales targets.
At House of Tara, I resolved customer complaints and followed up on solutions. I also helped customers understand the beauty products, makeup collections, promotions, and loyalty programs, while maintaining records of interactions and resolutions.
