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Eva Granottier

@evagranottier

French-native localisation specialist focused on website content, translation, and customer communications.

United Kingdom
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What I'm looking for

I seek localisation or content roles where I can lead French-language website quality, collaborate cross-functionally, and use analytics to improve customer engagement.

I am a French-native localisation specialist with experience delivering high-quality translated and localised website content for major consumer brands.

I have worked across travel, retail and betting industries — leading French content creation, quality reviews, glossary and style guide maintenance, and market-specific guidance to ensure tone and relevance.

My background includes MA-level training in specialised translation (French & English) and hands-on experience in translation, transcreation, QA, front-end website testing and analytics-driven content improvements.

I collaborate closely with SEO, CRM, marketing and product teams to improve customer experience and drive engagement through accurate, culturally-appropriate French communications.

Experience

Work history, roles, and key accomplishments

EH
Current

Customer Communications Executive

easyJet holidays

Sep 2023 - Present (2 years 5 months)

Localised and reviewed website content for UK and French markets, ensuring tone of voice and market relevance while managing communications channels and analysing weekly reports to inform customer behaviour insights.

GI

Content & Website Executive

GOAT Interactive

Jan 2023 - Sep 2023 (8 months)

Localised and maintained sports betting content and promotions for French-speaking markets, created glossaries and style guides, performed front-end website testing, and collaborated with Promotions, CRM and SEO teams.

Education

Degrees, certifications, and relevant coursework

University of Westminster logoUW

University of Westminster

Master of Arts, Translation

2019 - 2020

MA Specialised Translation (French & English) with modules in technical and institutional translation, audiovisual translation, project management, quality assurance and proofreading.

Jean Moulin University Lyon 3 logoJL

Jean Moulin University Lyon 3

Bachelor of Arts, English Literature and Civilisation

2014 - 2017

BA in Literature and Civilisation in English with coursework including translation, English literature, British & American history, writing and Spanish.

Tech stack

Software and tools used professionally

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Eva Granottier - Customer Communications Executive - easyJet holidays | Himalayas