Ethel LargoEL
Open to opportunities

Ethel Largo

@ethellargo

Dedicated Real-time Specialist with expertise in customer service.

Philippines

What I'm looking for

I am looking for a role that values customer satisfaction and offers growth opportunities.

Hello, I am Ethel Largo, a dedicated Real-time Specialist and Customer Service Representative with extensive experience in optimizing staffing and monitoring productivity. My journey began at Comcast/Xfinity, where I honed my skills in delivering exceptional service and driving positive outcomes for clients. I have a strong analytical mindset, allowing me to effectively utilize tools like Tymeshift and ZenDesk to enhance operational efficiency.

Throughout my career, I have demonstrated a commitment to continuous improvement and operational excellence. My role as a Merchant Support Specialist at Booth & Partners involved managing order processes across various e-commerce platforms, ensuring timely fulfillment, and providing technical assistance to merchants. I take pride in my ability to streamline operations and enhance customer satisfaction, which has been a driving force in my professional journey.

With a Bachelor's degree in Management Economics from Bulacan State University, I possess a solid educational foundation that complements my practical experience. I am passionate about real estate and have successfully closed sales in my brief stint in the industry. I am eager to leverage my skills and experiences to contribute to a dynamic team focused on delivering outstanding service and achieving business goals.

Experience

Work history, roles, and key accomplishments

9O

Sales Lead

901 HOME CASH OFFER

Oct 2021 - Nov 2021 (1 month)

In a brief but impactful role as a Sales Lead, I successfully closed three real estate sales in my first month, showcasing my ability to connect with clients and negotiate effectively.

Education

Degrees, certifications, and relevant coursework

Bulacan State University logoBU

Bulacan State University

Bachelor of Science, Management Economics

2013 - 2017

Highly analytical and detail-oriented professional with a keen ability to monitor, analyze, schedule, ensure enough staffing and optimize real-time operations.

SS

Sta. Lucia National High School

High School Diploma

2009 - 2013

Tech stack

Software and tools used professionally

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Ethel Largo - Merchant Support Specialist - BOOTH & PARTNERS | Himalayas