nhenhe nuestro

I am a dedicated professional with a rich background in customer service and virtual assistance, spanning over a decade. My journey began at Botika ng Lalawigan ng Cavite, where I honed my skills in a fast-paced environment. I transitioned into virtual assistance, providing SEO and internet marketing support, which allowed me to develop a keen understanding of online business dynamics.

Throughout my career, I have held various roles, including Real Time Analyst and Workforce Analyst at prominent companies like Taskus and Telus International. My responsibilities included monitoring agent performance, ensuring service levels, and providing real-time feedback to management. I am proficient in using various tools such as Aspect, Teleopti, and IEX, which have enabled me to excel in data analysis and reporting.

My objective is to secure a stable position that offers opportunities for professional growth and development. I am eager to contribute my skills and experiences to enhance organizational effectiveness while continuing to expand my knowledge in the field.