At EVERTRY LIMITED, I responded to more than 40 customer inquiries a day through live chat and email, maintaining a 95%+ satisfaction rating. I resolved account, billing, and service issues and documented interactions in the CRM.
At LIFEWORTH MEDICARE LIMITED, I processed and verified patient claims, maintained digital records, and coordinated appointments. I also prepared weekly and monthly operational reports.
At ANIEZE BUSINESS CENTER, I provided client service and administrative support, including claims processing, record maintenance, and scheduling.
At ICT CENTER EBONYI STATE UNIVERSITY, I supported staff with office technology, created email accounts, configured printers, and maintained an inventory of IT equipment.
