Ese Asemota
@eseasemota
I'm a professional customer service representative who has skills in using CRM system, data entry skills, great oral and verbal communication skills.
United KingdomWhat I'm looking for
Interested in roles like customer service representative and data entry clerk
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Interpham Consulting
Jan 2023 - Mar 2025 (2 years 2 months)
Spearheaded handling of customer queries and resolutions, achieving a 95% customer satisfaction rating and consistently meeting KPIs to improve overall customer experience.
Customer Service Administrator
Love and Spice Restaurant
May 2021 - Sep 2022 (1 year 4 months)
Managed client and vendor inquiries across phone, email and live chat with a 95% satisfaction rate and improved CRM data integrity and reporting accuracy by 20%.
Customer Service Representative
Creditville Group
Apr 2020 - Apr 2021 (1 year)
Served as first point of contact, processing orders accurately and driving a 10% upsell revenue increase while improving admin workflows and Excel reporting efficiency.
Education
Degrees, certifications, and relevant coursework
CUCovenant University
Bachelor of Science, Industrial Relations & Human Resource Management
Completed a Bachelor of Science in Industrial Relations & Human Resource Management with studies in employee relations and HR practices.
UBUniversity of Bolton
Master of Science, Data Analytics and Technologies
Completed a Master of Science in Data Analytics and Technologies focusing on data analysis techniques and relevant technologies.
Tech stack
Software and tools used professionally
Availability
Location
United KingdomAuthorized to work in
Salary expectations
Job categories
Interested in hiring Ese?
You can contact Ese and 90k+ other talented remote workers on Himalayas.
Message EseFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
