Open to opportunities

Ebenezer Sibuyi

@ebenezersibuyi

Message

Energetic administrative professional with strong IT support skills.

South Africa

Message

What I'm looking for

I seek a dynamic role that allows me to leverage my IT and administrative skills while contributing to a supportive team environment.

My name is Ebenezer Sibuyi, and I am an energetic and results-oriented professional currently pursuing a Diploma in Grade R Education at the University of Free State, expected to be completed in 2025. With a strong foundation in IT support and administration, I have honed my skills through hands-on experience at Rainbow Auto Body, where I have been responsible for diagnosing and resolving technical issues, providing exceptional customer service, and managing administrative tasks.

Throughout my career, I have demonstrated a commitment to excellence and a proactive approach to problem-solving. My ability to communicate effectively at all levels, coupled with my organizational skills, allows me to manage multiple workloads efficiently. I am passionate about delivering top-level support and ensuring customer satisfaction, which I believe is vital in any professional setting.

Experience

Work history, roles, and key accomplishments

Current

Administration Clerk

Current

Rainbow Auto Body

Dec 2023 - Present (2 years 7 months)

Managed customer interactions by answering calls and emails, scheduling appointments, and processing paperwork. Assisted customers with inquiries and handled complaints effectively.

Customer Service Scheduling Communication Administrative Support Document Management Time Management

Current

External Sales Rep

Current

Not Specified

Dec 2023 - Present (2 years 7 months)

Promoted appliances in stores, prepared demonstrations, and provided product knowledge to customers. Conducted follow-up calls and gathered customer feedback.

Customer Engagement Communication Report Preparation Market Research Customer Feedback Relationship Building Time Management Team Collaboration

IT Support

Rainbow Auto Body

Jun 2021 - Dec 2023 (2 years 6 months)

Provided technical support by diagnosing and resolving hardware, software, and network issues. Assisted end-users with account setups and system access, managed user accounts, and performed routine system maintenance.

Technical Support Maintenance Account Management Customer Service Communication Problem Solving