Open to opportunities

Mary Anne

@maryanne

Message

Highly motivated individual with administrative and customer service expertise.

Zimbabwe

Message

What I'm looking for

I am looking for a role that offers growth opportunities and values my skills.

I am a highly motivated individual with a strong background in administrative support and customer service. My experience includes working as a Customer Service Assistant and Administrative Assistant, where I honed my skills in communication, problem-solving, and strategic planning. I thrive in fast-paced environments and enjoy the challenge of managing multiple priorities while delivering exceptional service.

Throughout my career, I have demonstrated my ability to adapt quickly to changing situations and effectively manage customer inquiries through various channels. My commitment to excellence is reflected in my meticulous record-keeping and organizational skills, ensuring that all tasks are completed efficiently and accurately. I am eager to leverage my expertise in a dynamic organization that values growth and development.

Experience

Work history, roles, and key accomplishments

Customer Service Assistance

Eby's Oil Services Int.

Apr 2022 - Present (3 years 2 months)

Responded to inquiries via phone calls, emails, and chats in a timely and professional manner. Assisted customers with issues and finding solutions to ensure satisfaction. Provided accurate information about products and gathered customer feedback to improve service quality.

Customer Service Chat Support Product Customer Feedback Problem Solving Communication Customer Satisfaction Professional Manner

Administrative Assistant

E-Gas Oil & Gas Services Limited

Oct 2019 - Present (5 years 8 months)

Managed information requests received by the department through various channels and maintained software applications for presentations and reports. Served as the primary point of contact for incoming calls, addressing inquiries and resolving concerns. Maintained error-free recordkeeping, ensured excellent filing systems, and handled orders and payments.

Administrative Support Record keeping Documentation Payment Processing Data Entry Report Preparation Communication

Education

Degrees, certifications, and relevant coursework

Nnamdi Azikiwe University

Bachelor's Degree (B.Sc), Botany

Studied Botany, gaining knowledge in plant science, research methodologies, and biological principles. Developed analytical and problem-solving skills through coursework and practical applications.

West African Examination Council

West African Senior School Certificate, General Studies

Completed secondary education, fulfilling the requirements for the West African Examination Council. Acquired foundational knowledge across various subjects.