Eriselda Avdiraj
@eriseldaavdiraj
I drive partner growth and people development through data-driven account management, sales operations, and HR-focused leadership.
AlbaniaWhat I'm looking for
I’m a multilingual professional with proven managerial and leadership expertise across account management, sales operations, and customer success in international markets. I optimize strategic processes and use CRM and Business Intelligence–style data thinking to improve scalability, partner performance, and revenue outcomes.
In my account and team-lead roles, I manage partner relationships, monitor KPIs and performance, and guide teams through coaching, mentoring, and action planning. I bring a strong operational mindset—root-cause analysis, forecasting, availability and revenue management—and I’m currently expanding my HR administration and compliance capabilities through HR community and engagement work.
Experience
Work history, roles, and key accomplishments
HR Community & L&D Specialist
ED Consulting
Mar 2026 - Present (5 months)
Specialist in HR community engagement and learning & development at ED Consulting.
Worked as HR Community & Engagement Specialist (L&D) at ED Consulting.
Worked as Business Development & Partner Growth at GetYourGuide.
Freelance business development and partner growth for GetYourGuide, supporting partnership expansion and new business development.
* Partner Engagement & Relationship Management (Expedia Project)
* Performance Analysis & KPI Monitoring
* Team Coaching, Mentoring & Development
* Process Optimization & Operational Excellence
* Availability & Revenue Management
* Cross-Functional Collaboration
* Root Cause Analysis & Problem Solving
* Action Planning & Follow-up
* Data-Driven Decision Making
* Stakeholder Communication & Reporti
Analyze data to spot booking trends, occupancy patterns, and revenue opportunities for hotel partners across EMEA.
Manage hotel relationships, helping them with room availability, pricing, promotions, and revenue growth
Track performance like bookings, cancellations, and RevPAR, and provide actionable recommendations.
Work with hotels to apply best practices, improve online visibility, and enhance
Support lawyers and legal teams with research, document preparation, and case management.
Organize files, maintain records, and ensure compliance with legal procedures.
Assist with client communication and scheduling.
Help streamline office operations to improve efficiency.
Education
Degrees, certifications, and relevant coursework
Swiss School of Business and Management
Professional In Human Resources Management
European University of Tirana
LL.M. in Private Law
Akademia Profesionale Elite
Business Management
Kolegji Universitar Pavaresia KUPV
Bachelor of Laws - LLB, Law
2019 - 2022
Youth Exchange and Studies
English Language and Literature
2014 - 2015
Akademia Profesionale Elite
Public Administration Specialist
2025 - 2025
European University of Tirana
Master of Laws (LL.M.), Private Law
Completed an LL.M. in Private Law at the European University of Tirana.
Tech stack
Software and tools used professionally
Availability
Location
AlbaniaAuthorized to work in
Job categories
Skills
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