I am looking for a company that values work-life balance, promotes personal well-being, and offers opportunities for growth and development. I thrive in environments that foster a culture of excellence and provide the support and resources needed to achieve outstanding results. I am interested in roles that allow me to utilize my diverse skill set and ability to develop successful businesses.
Erik Hughett
@erikhughett
Dynamic professional with a history of success in management, sales leadership, & team development.
What I'm looking for
In April 2020, I took a deliberate break from my career to reassess my priorities and focus on personal well-being. The onset of the COVID-19 pandemic prompted me to reflect on the balance between work and life, particularly as I experienced burnout from the demanding hours and commitments of my previous role. This period of introspection coincided with the loss of both my beloved grandparents, further prompting me to reevaluate my life direction and the time I spent with loved ones. As I reflected on the significance of family and personal fulfillment, I realized the importance of being present for significant milestones.
With the prospect of a significant upcoming promotion that would require relocation further away from my family, I made the decision to resign from my position and take time off to prioritize spending quality time with my loved ones. I maintained open and transparent communication with my employer throughout the transition process. Over the subsequent two months, I devoted my efforts to meticulously training and facilitating the seamless transition of my successor into their role. Additionally, I actively supported the ongoing professional development of my team members to ensure continuity and effectiveness in operations.
During this hiatus, I explored opportunities for personal growth, spent quality time with loved ones, and considered a career change. Building on a longstanding interest in Computer Science, I decided to pursue formal education in this field and enrolled at Spokane Falls Community College, where I received an Associate of Applied Science Degree in Information Technology/Cybersecurity. My diverse skill set, honed through formal education, coupled with nearly two decades of experience encompassing business management, sales, marketing, strategic planning, and leadership, uniquely positions me as a versatile and experienced professional.
Experience
Work history, roles, and key accomplishments
Service Center Manager
Valvoline Instant Oil Change
Jul 2014 - Apr 2020 (5 years 9 months)
Orchestrated the highly successful launch of a new store in an untapped market, achieving an extraordinary feat of surpassing $1,000,000 in gross revenue within the first calendar year—a milestone unprecedented in company history.
Part Owner / Manager
Serenity Salon & Spa, LLC
Feb 2011 - Sep 2018 (7 years 7 months)
Partnered in the purchase and subsequent revitalization of a failing beauty salon, leading to immediate success and profitability through strategic management and operational improvements.
Operations Manager / Owner
Discount Auto of Spokane
Oct 2008 - Jul 2014 (5 years 9 months)
Founded, operated, and expanded an automotive repair shop over a successful 7-year period, overseeing all aspects of daily operations with hands-on involvement.
Store Manager
Crossroads Wireless (AT&T Authorized Retailer)
Apr 2008 - Oct 2008 (6 months)
Spearheaded comprehensive management of sales, inventory, purchasing, returns, scheduling, human resources, and strategic implementation of product promotions to drive business success.
Sales/Leasing Consultant
Palmer Dodge Chrysler Dodge Jeep Ram
Apr 2007 - May 2007 (1 month)
Proficient in selling both new and used vehicles, as well as facilitating new vehicle leasing, demonstrating versatility and adaptability in meeting diverse customer needs and preferences.
Assistant Manager/Sales Associate
Furniture Outfitters
Sep 2006 - Apr 2007 (7 months)
Managed daily opening and closing procedures, ensuring smooth operations and adherence to company protocols, while also overseeing purchasing and inventory management to maintain optimal stock levels and minimize shortages.
Sales Representative / Marketing Assistant
Cuda Buffalo Apparel
Apr 2006 - Sep 2006 (5 months)
Played a key role in supporting national e-store marketing campaigns and coordinating numerous local promotions, contributing to increased brand visibility and sales growth.
Customer Service Representative
ICT Group (Virgin Mobile Customer Support)
Oct 2005 - Apr 2006 (6 months)
Provided exemplary customer service as part of the Virgin Mobile Customer Service Team, managing sales, activations, payments, returns, and addressing various service inquiries to ensure customer satisfaction.
Owner / Operator
The Handbag Outlet
Sep 2004 - Apr 2006 (1 year 7 months)
Established and managed a successful distribution company specializing in apparel and accessories, overseeing all aspects of operations including account management, shipping and receiving, sales, customer service, marketing, purchasing, and order management.
Education
Degrees, certifications, and relevant coursework
Erik hasn't added their education
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