Erick Caceres
@erickcaceres
Dedicated sales associate with strong interpersonal and organizational skills.
What I'm looking for
I am a dedicated and organized individual with a passion for sales and customer service. Over the past four years, I have honed my skills in various roles, demonstrating my ability to connect with customers and provide exceptional service. My experience spans multiple companies, where I have developed a keen understanding of sales strategies and customer relationship management.
During my time at Startek and Alorica, I focused on proactive care and ensuring company sales and service standards were met. My role as a sales associate at Monks Jewelry has further solidified my expertise in assisting customers and managing inventory. I am committed to continuous learning and development, always seeking new responsibilities and opportunities to grow within the sales field.
Experience
Work history, roles, and key accomplishments
Sales Associate
Monks Jewelry
Feb 2023 - Present (2 years 4 months)
Responsible for assisting walk-in customers, maintaining inventory, and promoting events through various marketing channels.
Buffet Attendant, Assist Waiter
MSC Cruises
Jun 2022 - Feb 2023 (8 months)
Managed buffet operations, ensured service quality under pressure, and utilized strong social skills to enhance guest experiences.
Sales Associate
Alorica
Oct 2021 - Apr 2022 (6 months)
Completed basic training and gained knowledge of supply to ensure company sales and service standards were met.
Sales Associate
Coral Bay
Feb 2021 - Aug 2021 (6 months)
Assisted customers with sales advice, managed crowds effectively, and implemented purchasing strategies while ensuring crisis management and security awareness.
Customer Service
Startek
Jan 2019 - Jan 2020 (1 year)
Provided proactive customer care and developed strong interpersonal relationships with clients, enhancing customer satisfaction and loyalty.
Education
Degrees, certifications, and relevant coursework
Universidad Privada de San Pedro Sula
Bachelor of Science in Industrial Engineering, Industrial Engineering
2018 -
Currently pursuing a degree in Industrial Engineering with 50% of classes approved.
Shadday Bilingual School
High School, General Education
2014 - 2016
Florencia Bilingual School
Elementary and Middle School, General Education
2004 - 2013
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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