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ER@enriquemartnezgallar
Results-driven sales professional transitioning into software sales.
MexicoI am a results-driven sales professional transitioning into software sales, leveraging a strong foundation in customer engagement, automation tools, and AI-driven solutions. My experience spans consultative selling, business development, and both inbound and outbound sales. I am passionate about learning sales methodologies, including SaaS sales and automation-driven strategies, which I believe are essential in today's fast-paced market.
In my recent role as a Freelance AI & Automation Consultant, I created and curated educational content to teach teams and clients about the practical applications of AI tools in business operations. I designed and conducted training sessions that helped businesses adopt AI-driven solutions effectively, fostering operational excellence and enhancing productivity. My commitment to problem-solving and customer engagement has allowed me to build long-term relationships that drive success.
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Work history, roles, and key accomplishments
LILIRA 5590
Jan 2024 - Present (1 year 10 months)
Created and curated educational content on AI tools for business operations. Designed training sessions to help businesses adopt AI-driven solutions, enhancing operational excellence. Collaborated with clients to identify inefficiencies and implemented strategies that boosted productivity.
Arrive Logistics
Jan 2023 - Jan 2024 (1 year)
Managed B2B client relationships and resolved over 200 customer queries weekly. Designed tailored solutions that increased customer satisfaction by 15% and enhanced operational workflows, boosting team efficiency by 10%.
TP
Jan 2021 - Jan 2022 (1 year)
Delivered high-quality customer resolutions, reducing complaints by 20%. Utilized CRM tools to improve response times and revamped support protocols, leading to increased customer retention.
Mundo Durable
Jan 2015 - Jan 2017 (2 years)
Exceeded sales targets by 25% in solar panels and consumer goods. Led lead generation and closing strategies, ensuring repeat business and implemented customer retention strategies to boost engagement.
Degrees, certifications, and relevant coursework
ITBachelor of Business Administration, Business Administration
2013 -
Studied Business Administration, focusing on the integration of AI-driven solutions in business operations and enhancing customer engagement strategies.
Software and tools used professionally
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