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Emmanuel Nwafor

@emmanuelnwafor

Customer Service and IT Support Specialist

Nigeria

What I'm looking for

Seeking a role in customer service, data entry, or IT support where I can utilize my skills and experience to contribute to organizational success.

I am a motivated and detail-oriented individual with strong communication, problem-solving, and technical skills. With experience in customer service, data entry, and IT support, I am confident in my ability to contribute to organizational success and provide excellent support to customers.

Throughout my career, I have developed a strong foundation in customer service, with a focus on resolving issues effectively and providing personalized support to customers. My experience in data entry has also given me a keen eye for detail and the ability to maintain accurate and up-to-date records.

In addition to my technical skills, I possess excellent communication and interpersonal skills, which have been demonstrated through my ability to work effectively with customers, colleagues, and other stakeholders. I am a team player who is always willing to lend a hand and support my colleagues in achieving our goals.

Experience

Work history, roles, and key accomplishments

SH
Current

Customer Service Specialist

Swiss Park Hotel

Jan 2021 - Apr 2024 (3 years 3 months)

As a Customer Service Specialist, I provided exceptional support to customers through various channels, resolving issues, processing transactions, and maintaining accurate records. I collaborated with other departments to enhance customer experience and foster long-term relationships.

Education

Degrees, certifications, and relevant coursework

CS

Community High School

High School Certificate, General Education

2014 - 2020

Completed high school education, acquiring foundational knowledge and skills necessary for further studies and professional development.

Tech stack

Software and tools used professionally

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Emmanuel Nwafor - Customer Service Specialist - Swiss Park Hotel | Himalayas