DADavid Aderoju
@davidaderoju
Detail-oriented data entry specialist with strong customer support skills.
NigeriaWhat I'm looking for
I am a highly detail-oriented and results-driven professional with over 4 years of experience in data entry and customer support roles. My expertise lies in ensuring accuracy, efficiency, and exceptional customer satisfaction. I have a proven track record of managing large datasets, conducting data cleaning and verification, and providing top-tier customer service.
Throughout my career, I have worked with leading organizations such as Akamai Technologies, BCBS, and Capital One, where I honed my skills in data entry, customer service, and technical support. I am proficient in various CRM and ERP systems, including Salesforce and SAP, and I excel in utilizing Microsoft Office Suite and Google Workspace for data analysis and reporting. My commitment to delivering results and driving continuous improvement in fast-paced environments has consistently led to enhanced customer satisfaction and operational efficiency.
Experience
Work history, roles, and key accomplishments
Data Entry Specialist
Akamai Technologies
Dec 2023 - May 2025 (1 year 5 months)
Efficiently entered, processed, and verified large volumes of data into internal systems while maintaining a high degree of accuracy and attention to detail. Managed data cleaning, data formatting, and data retrieval tasks, ensuring all records met quality standards and compliance requirements.
Customer Support Specialist
BCBS (Blue Cross Blue Shield)
Jan 2023 - Nov 2023 (10 months)
Delivered exceptional customer service through multichannel communication (phone, email, and chat), focusing on customer satisfaction and resolving issues in a timely and professional manner. Handled customer queries related to insurance claims, benefits, and policy inquiries, ensuring clear and effective communication and maintaining confidentiality.
Data Entry and Customer Service Representative
Capital One
Jan 2022 - Jan 2023 (1 year)
Handled customer inquiries, complaints, and service requests related to banking products and services, providing exceptional service with a focus on customer satisfaction and empathy. Performed data entry tasks, including numeric and text-based data, using internal data entry software and tools such as MS Access and OpenText MBPM.
Education
Degrees, certifications, and relevant coursework
Ajayi Crowther University
Bachelor of Science, Science
Studied at Ajayi Crowther University in Oyo, Nigeria, completing a Bachelor of Science degree. Gained foundational knowledge and skills relevant to the field of study.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Job categories
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