Okesola Francis
@okesolafrancis
I resolve user issues through clear communication, usable web interfaces, and accurate data handling.
NigeriaWhat I'm looking for
I've supported web application users through self-driven projects, designing clear interfaces that reduce confusion and improve user satisfaction. I identify usability issues from user interactions and feedback, troubleshoot functionality problems with patience, and manage user input accurately.
I'm ready to bring a customer-first mindset, clear communication, active listening, and reliable problem-solving to a fast-paced customer service team. I work comfortably with web forms, email communication, Microsoft Word, Microsoft Excel, browser tools, and CRM-like systems.
Experience
Work history, roles, and key accomplishments
Customer Support Experience
Self-Driven Projects
Responded to user needs by designing clear, easy-to-use interfaces that reduce confusion and improve user satisfaction. Identified and resolved usability issues based on user interactions and feedback.
Education
Degrees, certifications, and relevant coursework
Ladoke Akintola University of Technology
Bachelor of Technology, Chemical Engineering
Bachelor of Technology in Chemical Engineering from Ladoke Akintola University of Technology, completed in March 2024.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Salary expectations
Job categories
Skills
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