Open to opportunities

Emmanuel Jackson

@emmanueljackson1

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Dynamic business consultant with expertise in sales and marketing strategies.

India

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What I'm looking for

I am looking for opportunities that allow me to leverage my expertise in business development and marketing while fostering a collaborative and innovative company culture.

I am a results-driven business consultant with over 15 years of experience in business development, sales, marketing, content strategy, and talent acquisition. My proven track record in driving growth and streamlining operations has allowed me to execute high-impact branding and go-to-market strategies effectively. I am passionate about delivering innovative solutions that enhance business performance and thrive in managing cross-functional teams.

Currently, as a Senior Affiliate Manager at a leading performance marketing agency, I have successfully driven six-figure annual revenue through strategic affiliate partnerships. My expertise in evaluating traffic quality and managing diverse networks of affiliates has consistently resulted in significant monthly revenue growth. I also founded a boutique consultancy, Niche Content Labs, where I specialized in sales, marketing, and branding strategies, delivering end-to-end solutions for various clients.

Experience

Work history, roles, and key accomplishments

Current

Senior Affiliate Manager

Current

Leading Performance Marketing Agency

Dec 2018 - Present (6 years 5 months)

Managed the largest portfolio of media buy and educational affiliates, driving six-figure annual revenue through strategic partnerships. Recruited and onboarded affiliates, optimized campaigns, and generated detailed performance reports to enhance business performance.

Affiliate Marketing Revenue Campaign Optimization Performance Analysis Recruitment Strategic Partnerships Data Reporting Traffic Quality Evaluation Cross Functional Team Management

Business Owner & Consultant

Niche Content Labs

May 2018 - Nov 2019 (1 year 6 months)

Founded a consultancy specializing in sales, marketing, and branding strategies. Delivered end-to-end solutions including GTM strategy and digital marketing for diverse clients, enhancing their market visibility and growth.

GTM Strategy Branding Digital Marketing Client Management Web Design Content Strategy Social Media Management Sales Strategy Project Management

Account Manager (Product Sales)

Paskon India Pvt Ltd

Dec 2015 - Apr 2018 (2 years 4 months)

Led marketing and sales for SaaS platforms and ERP systems. Developed email campaigns and social media strategies, securing contracts and managing client accounts to drive sales and renewals.

SaaS Marketing Account Management Email Campaigns Social Media Strategy ERP Systems Sales Strategy

Talent Acquisition Specialist

Zenith Talent Corp Pvt Ltd

Oct 2014 - Nov 2015 (1 year 1 month)

Managed end-to-end recruitment for IT and Non-IT roles, specializing in U.S. hiring. Reduced time-to-hire through proactive sourcing and screening, successfully placing candidates in various sectors.

Talent Acquisition Recruitment Interview Coordination U.S. Hiring

Freelance Consultant

Various Clients

Jul 2011 - Oct 2014 (3 years 3 months)

Delivered project implementation and sales strategies for diverse clients. Managed recruitment campaigns and conducted workshops in sales and marketing, enhancing client capabilities.

Implementation Sales Strategy Recruitment Marketing Client Management Marketing Strategies Customer Service Communication Skills

Tier 1 Support Officer

HDPI India Pvt Ltd (HSBC PLC)

Jul 2010 - Jul 2011 (1 year)

Provided top-tier support to HSBC’s global corporate clients, achieving a record-breaking quality benchmark and recognized for exceptional customer service.

Customer Support Quality Assurance Communication Skills Problem Solving Service Delivery Performance Metrics Team Collaboration Technical Support

Process Trainer

Maple Bangalore BPO Services Pvt Ltd

Nov 2006 - Jan 2008 (1 year 2 months)

Designed and delivered training programs for Customer Service Representatives, improving team performance through targeted coaching and assessments.

Coaching Performance Communication Skills Training Delivery Employee Engagement

Associate Pre-Process Trainer

America Online Member Services Pvt Ltd

Jul 2006 - Jun 2007 (11 months)

Delivered pre-process training modules for new hires, ensuring readiness for operations and improving communication skills through targeted coaching.

Training Delivery Communication Skills Coaching Performance Monitoring Team Collaboration Process Improvement Quality Assurance

Quality Assurance Analyst

America Online Member Services Pvt Ltd

Jun 2005 - Jul 2006 (1 year 1 month)

Monitored calls for compliance and coached agents to improve communication skills, contributing to team success and client satisfaction.

Quality Assurance Compliance Monitoring Coaching Communication Skills Process Improvement Training Delivery

Customer Service Representative

America Online Member Services Pvt Ltd

Sep 2003 - Jun 2005 (1 year 9 months)

Provided technical support to AOL members, resolving queries and assisting with account setup, recognized for exceptional performance.

Technical Support Customer Service Problem Solving Account Management Communication Skills Team Collaboration Service Delivery

Education

Degrees, certifications, and relevant coursework

Annamalai University

Bachelor of Arts, English & Communication

Currently pursuing a Bachelor of Arts in English & Communication, focusing on enhancing language skills and understanding of communication strategies.