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Neha User

@neha3

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Dynamic business consultant with 15 years in client management.

India

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What I'm looking for

I am looking for a role that fosters growth, values client relationships, and encourages innovative strategies.

I am a dynamic and results-driven business consultant with over 15 years of experience in client consulting, business development, IT recruitment, and account management across various industries. My expertise lies in client acquisition, strategic market analysis, and leveraging CRM tools to optimize business operations. I have a proven track record of achieving revenue growth, improving client retention, and enhancing operational efficiency through innovative business strategies.

In my recent role as a Business Consultant at MSaber Arts, I led a market research initiative that secured three new high-net-worth clients, increasing revenue by 40% within six months. I developed and implemented a cost optimization strategy that reduced operational expenses by 25% in the first quarter. My ability to establish and nurture strong relationships with clients has been key to understanding their unique needs and priorities, which has driven significant business success.

Throughout my career, I have consistently achieved high client satisfaction rates and successfully managed recruitment lifecycles, increasing diversity in talent pools and improving project success rates. I am passionate about driving business growth and delivering exceptional client service.

Experience

Work history, roles, and key accomplishments

Business Consultant

MSaber Arts

Nov 2023 - Mar 2025 (1 year 4 months)

Led a market research initiative to identify high-net-worth clients, securing 3 new clients and increasing revenue by 40% within 6 months. Developed a cost optimization strategy, reducing operational expenses by 25% in the first quarter.

Market Research CRM Tools Revenue

Business Manager - IT Recruitment

Tagmatix360

Apr 2023 - Oct 2023 (6 months)

Managed relationships and acquired new clients with 5 Fortune 500 companies, achieving a 95% client satisfaction rate. Identified and vetted over 80 industry experts, resulting in a 60% increase in client project success rates.

Client Management Client Success Talent Sourcing Relationship Building

International Talent Consultant

MSI

Nov 2022 - Feb 2023 (3 months)

Managed the entire recruitment lifecycle, increasing diversity in the talent pool by 30% through targeted recruitment strategies. Collaborated with clients to design solutions aligned with long-term objectives.

Talent Acquisition

Talent Executive

CO-OP

Aug 2021 - Nov 2022 (1 year 3 months)

Sourced and attracted candidates through various channels, optimizing recruitment efficiency. Implemented strategies that reduced time-to-fill positions by 30%, improving onboarding and productivity.

Candidate Sourcing Recruitment Strategy Time Management Onboarding

Business Development Executive

Aayasa Co.

Jul 2019 - Aug 2020 (1 year 1 month)

Identified business development opportunities based on client feedback, leading to a 30% improvement in product offerings. Drove revenue growth by 27% quarterly for a steel manufacturing company.

Business Development Revenue Lead Conversion

Cabin Crew Manager

JET AIRWAYS PVT LTD

Oct 2006 - Jul 2019 (12 years 9 months)

Led service-driven teams to deliver memorable inflight experiences to over 10 million customers. Improved productivity by 60% and resolved over 100,000 customer requests, reducing complaints by 89%.

Team Leadership Customer Service Operational Excellence Training