Open to opportunities

Iheanyi Blessing Uchechi

@iheanyiblessinguchec

Message

Detail-oriented Customer Service & Administrative Professional.

Ghana

Message

What I'm looking for

I am looking for a role that values customer satisfaction and offers opportunities for professional growth.

I am a detail-oriented Customer Service and Administrative Professional with extensive experience in data entry, virtual assistance, and office administration. My career has been marked by my ability to manage customer inquiries and document processing efficiently, ensuring high levels of customer satisfaction. I thrive in fast-paced environments and am committed to delivering exceptional operational support.

In my current role as a Customer Support Representative at Pecas Travels, I assist customers with inquiries and bookings, providing timely and professional responses. My previous experience as an Administrative Assistant at Stratos Consulting has equipped me with the skills to manage email correspondence, scheduling, and document preparation effectively. I take pride in my ability to maintain organization and accuracy in all my tasks, contributing to seamless office operations.

Experience

Work history, roles, and key accomplishments

Current

Customer Support Representative

Current

Pecas Travels

Jan 2022 - Present (3 years 4 months)

Assisted customers with inquiries, bookings, and service-related concerns. Provided timely and professional responses via phone, email, and chat, ensuring high customer satisfaction through excellent service.

Customer Service CRM Tools Communication Problem Solving Multitasking

Administrative Assistant

Stratos Consulting

Jan 2022 - Nov 2023 (1 year 10 months)

Provides comprehensive administrative support, managing email correspondence, scheduling, and calendar coordination for executives. Assists in document preparation, data management, and client communication.

Administrative Support Data Management Scheduling document preparation Communication

Porter

Ministry of Transportation

Jun 2021 - Jan 2023 (1 year 7 months)

Assisted with logistical support and facility management, providing customer service and guest assistance. Handled light maintenance and administrative support tasks as needed.

Customer Service Administrative Support Team Collaboration

Sales Administrator & Data Entry Officer

De-Dollars Plastic

Sep 2019 - Jun 2021 (1 year 9 months)

Processed and updated over 1,000 sales records with 99% accuracy, assisting with inventory tracking and order processing. Managed customer databases for improved sales forecasting.

Data Entry Sales Management Order Processing Database Management