Emeison Calle
@emeisoncalle
Multilingual customer service professional with 10+ years in international support and administration.
SpainWhat I'm looking for
I am a multilingual customer service and administrative professional with more than 10 years' experience supporting international teams and clients. I combine advanced office and digital systems skills (Microsoft Office, Google Workspace, CRM, spreadsheets, databases) with strong organizational ability and practical troubleshooting to deliver consistent, client-focused results.
I have experience across call center support, simultaneous translation, reception, and secretarial coordination, including work for IBM-Lenovo, NWBA of Phoenix, and organizations in Spain and Colombia. I am currently seeking opportunities in Switzerland through recruitment agencies and bring adaptability, attention to detail, and a collaborative mindset to any team.
Experience
Work history, roles, and key accomplishments
Secretary
Padesan
Coordinated administrative and sales-related tasks including customer-facing services, restock coordination, and production support to improve office operations.
Receptionist
Asotur/Majeltur
Handled customer service via phone, client profiling, scheduling, and general administrative duties to maintain efficient front-desk operations.
Spanish-English Translator
NWBA of Phoenix
Served as simultaneous Spanish–English translator during training sessions, delivering tactical and technical language interpretation to support clear communication.
Call Center Agent
IBM-Lenovo
Provided phone-based customer service and basic troubleshooting for IBM-Lenovo products, handled escalations and supported sales efforts to resolve customer issues efficiently.
Education
Degrees, certifications, and relevant coursework
Unknown (AUX. Operations in Administrative Services)
Auxiliary Operations Certificate, Administrative Services
Completed auxiliary operations training in administrative services in Spain focusing on administrative procedures and office operations.
Unknown (Public Relations)
Diploma, Public Relations
Completed a 350-hour public relations program in Colombia covering communication and stakeholder engagement practices.
Unknown (English Language Studies)
Language Studies Certificate, English Language Studies
Grade: B2
Completed English language studies in the United States achieving a B2 level proficiency.
Tech stack
Software and tools used professionally
Availability
Location
SpainAuthorized to work in
Job categories
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