Elisa Romero Sánchez
@elisaromerosnchez
Gestiono atención multilingüe a pacientes y clientes, agendas e incidencias en entornos sanitarios internacionales.
SpainWhat I'm looking for
Actualmente atiendo a clientes y pacientes internacionales en Boston Scientific, resolviendo consultas e incidencias por teléfono y canales electrónicos, y ofreciendo soporte técnico inicial sobre un dispositivo médico.
Antes coordiné la experiencia de pacientes en Instituto Bernabeu, gestionando citas, agendas y traducción en inglés, francés e italiano. También he dirigido proyectos de traducción y comunicación con clientes en Najual Traductores & Intérpretes.
Experience
Work history, roles, and key accomplishments
Provided phone and email support to international clients and patients, resolving daily inquiries and incidents. Managed requests across multiple channels and delivered first-level technical support for a medical device.
Patient Care Coordinator
Instituto Bernabeu
Jan 2022 - Dec 2025 (3 years 11 months)
Coordinated patient reception and accompaniment for national and international patients, managing appointments and treatment schedules. Provided multilingual support and real-time translation to ensure clear communication.
Project Manager
Najual Traductores & Intérpretes
Jan 2021 - Dec 2022 (1 year 11 months)
Managed end-to-end projects, coordinating deadlines, tasks, and client communication. Translated and reviewed documentation in multiple languages and handled corporate communications and social media.
Education
Degrees, certifications, and relevant coursework
Escuela de Organización Industrial (EOI)
Curso en Transformación Digital, Digital Transformation
Completed a course in Digital Transformation at Escuela de Organización Industrial (EOI) in 2026.
CESIF
Máster en Márketing Farmacéutico, Pharmaceutical Marketing
2024 - 2025
Pursued a Master's in Pharmaceutical Marketing at CESIF from 2024 to 2025.
Universidad Pontificia Comillas
Doble Grado en Traducción e Interpretación con Comunicación Internacional, Translation and Interpreting with International Communication
2016 - 2021
Earned a Double Degree in Translation and Interpreting with International Communication from Universidad Pontificia Comillas from 2016 to 2021.
Tech stack
Software and tools used professionally
Availability
Location
SpainAuthorized to work in
Salary expectations
Social media
Job categories
Skills
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