Juan Teran
@juanteran
Detail-oriented administrative assistant with 5+ years supporting remote and office operations.
SpainWhat I'm looking for
I am a detail-oriented administrative professional with over five years of experience providing clerical and operational support in remote and office environments. I excel at calendar and email management, document organization, data entry, and coordinating multiple projects to meet deadlines.
I have supported teams across BPO and contact center settings, coordinated workforce planning, managed records and payroll verification, and supervised teams to meet KPIs. I am experienced with tools such as Google Workspace, Microsoft Office, Salesforce, Zendesk, SAP, Avaya, Injixo, Power BI, Jira, and other collaboration platforms.
I bring a proactive, process-focused approach to improving daily operations, resolving escalations, and ensuring accurate records. I seek roles where I can streamline administrative workflows and support teams to operate more efficiently.
Experience
Work history, roles, and key accomplishments
Administrative Assistant
GeckoFlux
Oct 2025 - Present (8 months)
Provide administrative and clerical support for daily operations, managing email correspondence, calendars, and preparing reports to ensure smooth remote office workflows.
Operations Administrative Assistant
Centrecom
Feb 2025 - Oct 2025 (8 months)
Coordinated BPO workforce planning and supported daily operations, maintaining accurate records, time tracking, and payroll verification to optimize service delivery.
Contact Center Agent
Centrecom
Jul 2024 - Oct 2025 (1 year 3 months)
Supported customer accounts via email and phone, processed payments, resolved issues, and maintained records while assisting with bookings and sales inquiries.
Team Lead
SmileDirectClub
Sep 2018 - Jan 2022 (3 years 4 months)
Supervised and coached a 20-person team to meet KPIs, led process improvements, handled escalations, and coordinated cross-team objectives using Jira.
Administrative Clerk
SmileDirectClub
Jan 2018 - Aug 2018 (7 months)
Verified client records and performed data entry and filing to maintain accurate customer information and escalate issues appropriately.
Education
Degrees, certifications, and relevant coursework
Google / Coursera
Professional Course, Project Planning
2025 - 2025
Completed the Project Planning: Putting It All Together professional course on Coursera in 2025.
MIND B.A.G Academy
Certificate, Community Management
2017 - 2017
Completed a Community Manager course in 2017 focused on social media and digital community management.
Corporacion Universitaria Unitec
Bachelor degree, Audiovisual Production
2012 - 2017
Bachelor degree in Audiovisual Production with a focus on Project and Office Administration completed between 2012 and 2017.
Tech stack
Software and tools used professionally
Availability
Location
SpainAuthorized to work in
Job categories
Interested in hiring Juan?
You can contact Juan and 90k+ other talented remote workers on Himalayas.
Message JuanFind your dream job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
