Elvan Ayverdi
@elvanayverdi
I administer business systems, improve CRM data quality, and support platform users.
What I'm looking for
At Osler, Hoskin & Harcourt LLP, I administer enterprise business systems across multiple offices, managing access, profiles, permissions, configuration, and user support. I build Power BI and Excel reporting while maintaining reliable, consistent platform experiences.
I’ve supported CRM and fundraising operations at The Royal Conservatory of Music and Canadian Hearing Services, where I managed donor data, produced reports, led reconciliation, and upheld data standards. I also support QA and UAT, document processes and system guides, and coordinate fixes with business and technical stakeholders.
Earlier, I coordinated digital projects at Web on Demand from kickoff through delivery, improving client visibility through weekly reporting. I’m currently completing Salesforce ADM-201 certification and continue building on my Salesforce administration foundation.
Experience
Work history, roles, and key accomplishments
Administer enterprise business systems across multiple offices, managing user access, profiles, permissions, and system configuration. Serve as primary point of contact for system issues, maintain data integrity, and support QA/UAT activities.
Education
Degrees, certifications, and relevant coursework
Seneca Polytechnic
Certificate, Salesforce Administration
Completed the Salesforce Administrator Foundations program, gaining foundational knowledge in Salesforce configuration and administration.
CareerFoundry
Certificate, UX Design
Completed the UX Design Program Certificate, focusing on user experience design principles and practices.
Humber College
Diploma, Multimedia Design and Development
Earned a Diploma in Multimedia Design and Development, covering multimedia production and design.
George Brown College
Diploma, Special Event Management
Earned a Diploma in Special Event Management, focusing on event planning and management.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
Skills
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