Gina Gebauer

I've supported CRM-driven operations at National Carwash Solutions, Banff Centre for Arts and Creativity, and CI Investments / Assante Private Client. My work includes maintaining accurate records, building reports and dashboards, auditing data, and coordinating business processes across teams.

At National Carwash Solutions, I audited more than 500 Salesforce records, created service-performance reporting, and independently resolved approximately 95 percent of customer inquiries. At Banff Centre, I managed more than 3,000 Raiser's Edge NXT records and administered grant and endowment funding exceeding $1 million while maintaining compliance and audit readiness.

I'm continuing Salesforce Administrator training through Trailhead, with a focus on reporting, dashboards, data management, workflow automation, and CRM best practices. I bring practical operations experience, strong documentation habits, and a focus on improving workflows and reporting accuracy.