Open to opportunities

Jana Gregusova

@janagregusova

Message

Passionate business professional and skilled analyst with software development experience.

Canada

Message

What I'm looking for

I am looking for a role that fosters collaboration, values quality, and offers opportunities for growth.

I am a passionate business professional and skilled analyst with nearly four years of experience in software development. My proven track record in delivering high-quality outcomes stems from my precise analysis, meticulous attention to detail, and strong time management skills. I pride myself on being proactive, ensuring I stay on top of project progress and maintaining full awareness of each stage and milestone.

Throughout my career, I have developed a sharp focus on UX/UI design and the importance of well-structured documentation to support sustainable, efficient solutions. My experience includes spearheading the implementation of new system modules, optimizing processes, and conducting meticulous testing to capture critical issues before deployment. I have built a reputation as a reliable point of contact, consistently receiving positive feedback for the quality and consistency of my deliverables.

Experience

Work history, roles, and key accomplishments

Business Analyst

Swiss Re

May 2023 - Sep 2023 (4 months)

Spearheaded the implementation of a new system module, leading analysis, solution design, and functional testing. Optimized change request processes, reducing implementation time by 50%. Conducted meticulous testing, capturing critical issues before deployment, leading to a significant reduction in post-deployment errors.

Project Coordination Process Development Analytical Thinking Problem Solving QA Testing Jira MS Office Communication

Technical Support Analyst

StreetContext

Aug 2022 - Nov 2022 (3 months)

Analyzed and troubleshot complex email technical issues, collaborating with the Product team on platform bugs and new feature requests. Managed a high volume of Zendesk tickets, ensuring client satisfaction and actively participated in the recruitment process.

Technical Troubleshooting Zendesk Data Analysis Reporting Client Communication Collaboration DevOps Power BI Recruitment

Senior Implementation Analyst

Reside Admissions

Feb 2021 - Jan 2022 (11 months)

Developed internal procedures to standardize the implementation process, leading daily meetings to ensure project progress. Resolved critical-path issues and supported a team of analysts with training and troubleshooting.

Implementation Team Leadership Project Management Technical Implementation Quality Assurance Agile Methodologies Communication Problem Solving Training

Business Analyst

Reside Admissions

Nov 2019 - Feb 2021 (1 year 3 months)

Evaluated information from multiple sources, conducted analysis and documentation of business processes, and collaborated with stakeholders to develop user stories. Promoted to Senior Implementation Analyst for outstanding results.

Business Analysis Agile Methodologies Process Improvement Documentation Team Collaboration Problem Solving Requirements Gathering

Accountant

Johnson Controls / Adient

May 2016 - Aug 2018 (2 years 3 months)

Achieved the highest year-end evaluation and was promoted to Junior Team Lead. Processed travel-related expenses and tested new accounting software to ensure compliance and accuracy.