At RE/MAX Realty Specialists Inc., I coordinate client files from first contact through closing, scheduling appointments and preparing transaction documents. I also built automated lead-nurture workflows across Instagram, TikTok, Facebook and LinkedIn to improve response time and follow-up consistency.
At 108 ideaspace inc., I supported business, user experience and technology stakeholders and integrated customer data into Salesforce, contributing to a 15% increase in sales efficiency. Earlier, at National Bank of Canada and The Home Depot, I supported Salesforce administration, user adoption and release coordination, including a proof of concept that automated lead assignment.
