Looking for a job

Elpha Jean Frondozo

@elphajeanfrondozo

Message

I coordinate schedules, property operations, and NDIS healthcare support for Australian businesses.

Philippines

Message

What I'm looking for

I'm looking to support Australian teams remotely through scheduling, administration, property management, healthcare or NDIS coordination, and customer service work where I can keep operations organized and clients well supported.

I've supported Australian businesses remotely across NDIS healthcare, property management, scheduling, and customer service for more than nine years.

At GenPhysio, I coordinate physiotherapy appointments and clinician schedules for NDIS participants, manage service agreements and participant records, monitor funding and plan expiries, and liaise with coordinators, clinicians, families, and participants to maintain continuity of care.

Previously, I supported property operations at Ray White Glenroy and managed technician scheduling at Zsolt Granite Corporation, coordinating inspections, leasing, maintenance, compliance, appointments, routes, and customer communications.

Experience

Work history, roles, and key accomplishments

Client Success Administrator

GenPhysio

Jan 2025 - Jan 2026 (1 year)

Coordinated physiotherapy appointments and clinician schedules for NDIS participants. Managed service agreements, schedules of support, plan reviews, and participant records while ensuring compliance with NDIS requirements.

NDIS Administration Healthcare Scheduling Care Coordination Compliance Documentation Customer Service Email Management Data Entry Problem Solving Time Management

Assistant Property Manager

Ray White Glenroy

Jan 2023 - Jan 2025 (2 years)

Coordinated property inspections, leasing appointments, and tenant communications. Managed rental enquiries, assisted with maintenance coordination, and performed compliance audits across managed properties.

Property Management Tenant Relations Leasing Maintenance Coordination Compliance Audits PropertyMe Real Estate Platforms Communication Skills

Scheduling Administrator

Zsolt Granite Corporation

Jan 2021 - Jan 2022 (1 year)

Coordinated daily installation schedules for multiple technicians across service locations. Optimized routes and appointment allocations to maximize technician productivity while maintaining excellent customer communication.

Scheduling Route Optimization Appointment Management Client Communication Collaboration Documentation Time Management