I am an experienced professional with a background in property management, virtual assistance, administration, customer service, human resources, and recruitment. Throughout my career, I have developed strong organizational, communication, problem-solving, and multitasking skills. I enjoy helping businesses run smoothly by keeping tasks organized, following up on pending matters, and finding practical solutions to everyday challenges.
For around five years, I managed my own short-term rental business with three properties. I handled daily operations using Airbnb, Booking.com, and Vrbo, including guest inquiries, reservations, calendar management, check-in and check-out instructions, guest concerns, reviews, and coordinating cleaning and maintenance. I also handled Airbnb claims and review disputes. Managing my own properties taught me to work independently, make decisions, prioritize urgent concerns, and take responsibility for issues until they were resolved.
I also have remote work experience as a Virtual Office Assistant for an Australian service company. My responsibilities included responding to customer inquiries, scheduling appointments, dispatching technicians, coordinating with suppliers, preparing quotes and invoices, maintaining records, and following up on outstanding jobs. I have basic hands-on experience with Xero and am interested in improving my bookkeeping and accounting software skills.
My previous experience also includes supporting senior executives in Dubai as an Executive Administrator and HR Coordinator, as well as working in human resources, recruitment, and general administration. These roles strengthened my ability to manage schedules, handle confidential information, coordinate with different people, maintain accurate records, and manage multiple priorities.
I am comfortable using Microsoft Office, Google Workspace, and the rental platforms I have worked with. I am also willing to learn new tools and systems as needed. I consider myself dependable, detail-oriented, adaptable, and proactive. I value clear communication, take ownership of my responsibilities, and try to anticipate problems rather than simply wait for instructions.
Outside work, I enjoy spending time with my family, caring for my cats, and traveling whenever I have the opportunity. I also enjoy learning through hands-on experience and figuring out how to use new tools or improve existing processes.
I am looking for a long-term remote opportunity where I can use my experience in property management, virtual assistance, administration, customer support, or recruitment. I would welcome the opportunity to contribute to a company that values reliability, initiative, teamwork, and continuous learning while allowing me to develop new skills and grow professionally.
