Open to opportunities

Mary Joy Dizon

@maryjoydizon

Message

Versatile virtual assistant specializing in property management and medical administration with AI workflow automation.

Philippines

Message

What I'm looking for

I’m looking for a role where I can support operations with property administration and medical admin excellence—using CRM and AI-powered workflow automation to keep schedules accurate, communications responsive, and records compliant while helping teams grow.

I’m a versatile virtual assistant and remote medical assistant who streamlines tenant relations, reservations, and patient scheduling while ensuring compliance in healthcare operations. I support international clients and focus on efficient, precise, client-focused service through empathetic communication and operational excellence.

Across medical admin and property work, I manage calls/emails and maintain accurate records using CRM and healthcare systems such as Best Practice and Xestro. I leverage AI-powered workflow automation (Microsoft Copilot, ChatGPT) to support scheduling, documentation, billing support, and general practice operations—helping drive business growth and patient satisfaction.

Experience

Work history, roles, and key accomplishments

Current

Medical Assistant

Current

Aid & Able Services

Feb 2026 - Present (5 months)

Managed patient communication and appointment inquiries, including consult preparation and follow-up. Coordinated clinic and telehealth schedules, maintained patient records in medical systems, and supported invoicing and Medicare/private health insurance billing processes.

Patient Communication Appointment Scheduling Medical Records Data Entry Xestro Medicare Billing Support Invoicing Private Health Insurance Processes Compliance Microsoft Copilot ChatGpt AI Workflow Automation

Current

Licensed Financial Advisor

Current

Sun Life Philippines

Apr 2025 - Present (1 year 3 months)

Assessed client needs and recommended suitable traditional and variable life insurance solutions. Supported prospecting and client relationship building, including goal-based protection and investment planning.

Financial Advisory Assessing Client Needs Insurance Sales Prospecting Relationship Building Traditional Life Insurance Variable Life Insurance Goal Based Protection Investment Planning

Stirling CRM & Property Mgmt

Amira Leveraged Solutions

Dec 2025 - Feb 2026 (2 months)

Supported property and CRM operations by maintaining property records and managing reservations. Handled client/tenant communication, scheduling coordination, and prepared related property documents and management reports.

Stirling CRM PropertyMe Schedule Management Trello Cloudbeds Crazy Domains Client Communication Tenant Relations Invoicing Payments Council Water Rate Tracking Reporting

Business Liaison Hostel Assistant

JIOS Travel and Tours

Feb 2025 - Feb 2026 (1 year)

Coordinated hostel administrative support by managing guest inquiries and Cloudbeds reservations, including updates and cancellations. Processed payments and sent booking confirmations/reminders while maintaining guest profiles and generating occupancy and revenue performance reports.

Cloudbeds Payments Occupancy Revenue Performance Reporting Reservation History Social Media Marketing Social Media Account Management

Virtual Assistant

Ascendia Holding

Nov 2025 - Dec 2025 (1 month)

Provided remote virtual assistant support for medical administration (wellness) operations.

Online Booking & Reservations VA

Cloud9

Oct 2021 - Aug 2024 (2 years 10 months)

Managed booking and reservations in Cloudbeds, including create/update/cancel workflows and room availability calendars. Handled guest inquiries and payments, sent confirmations and reminders, generated occupancy and revenue performance reports, and supported social media marketing.

Cloudbeds Payments Occupancy Revenue Performance Reports Reservation History Social Media Marketing Social Media Account Management

Medical Admin Assistant (Wellness)

TOA Global

Jun 2021 - Oct 2021 (4 months)

Supported wellness medical administration by managing EHR scheduling and confidential patient records. Triaged patient inquiries, coordinated nurse practitioner schedules, handled intake/documentation, and supported reporting and clinical correspondence.