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Leona Mae Consulta

@leonamaeconsulta

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Versatile virtual assistant specializing in admin, socials, and client care.

Philippines

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What I'm looking for

I seek remote roles supporting admin, client care, and social media where I can apply systems-driven processes, create engaging content, and grow within a collaborative, organized team.

I am a licensed professional science teacher turned virtual assistant with comprehensive experience supporting international clients across Australia, the UK, and the US. I specialize in end-to-end client care, billing and finance support, social media content creation, and administrative systems management.

My work history includes remote client care for a healthcare provider, freelance virtual assistance for agencies, and contractual roles creating social content, automations, and e-learning materials. I have led billing processes, managed NDIS/Medicare tasks, executed Klaviyo email workflows, and produced multimedia content using Canva, Descript, and Premiere Pro.

I bring strong proficiency in project and CRM tools (Asana, ClickUp, Notion, Zoho, HubSpot), a data-driven approach to admin tasks, and a creative flair for marketing assets. I am results-focused, reliable, and keen to support teams that value organization, scalable systems, and engaging digital content.

Experience

Work history, roles, and key accomplishments

Current

Client Care Team Member

Current

PhysioWest Pty Ltd

May 2025 - Present (6 months)

Provide end-to-end finance and billing support including Medicare/DVA/EPC claims and revenue tracking, manage client bookings and home visit schedules, and support NDIS administration and reporting to improve operational accuracy and scheduling efficiency.

Billing CliniqApps Revenue Data Entry Customer Service CRM

Virtual Assistant

Real Time Virtual Assistance Pty Ltd

Feb 2025 - Jun 2025 (4 months)

Designed and scheduled multi-platform social media content, edited promotional videos, conducted lead research, and assisted with Klaviyo automation to improve client engagement and streamline email workflows.

Social Media Management Content Creation Video Editing Lead Research Klaviyo Notion Copywriting Email Automation

Digital Office Administrative Assistant

Flanders-China Chamber of Commerce

Jul 2024 - Oct 2024 (3 months)

Designed event visuals and email campaigns, managed event listings and member contacts on GlueUp, and produced e-brochures and newsletters to increase event visibility and member communication.

Email Marketing Graphic Design Content Writing Event Promotion E Brochure Design

Virtual Assistant

Nuly AI Ltd

Feb 2024 - Jun 2024 (4 months)

Created engaging Instagram reels and captions, managed YouTube uploads, edited course materials and executed cold messaging campaigns to grow social presence and generate leads.

Instagram Reels Canva Descript Video Editing

General Virtual Assistant Intern

Better Life Group

Dec 2023 - Jun 2024 (6 months)

Managed inboxes and schedules, conducted research, developed an e-learning course in Articulate Storyline 360, and produced interactive VideoAsk screens and animated videos to enhance learning experiences.

E Learning Development Articulate 360 VideoAsk Vyond Research Presentation Design Scheduling

Virtual Assistant

Phenix Salon Suites

Jun 2022 - Dec 2022 (6 months)

Managed customer data in Ninox and Zoho, designed and scheduled social media content, and developed a migrated income comparison calculator to improve data organization and income tracking.

Ninox Zoho Google Sheets COUNTIF GoGlideApps Content Creation