Open to opportunities

Eliza Njoki

@elizanjoki

Message

I deliver professional customer service across retail, hospitality, and guest relations.

Kenya

Message

What I'm looking for

I'm looking for a challenging role in a reputable organization where I can use my customer service, communication, and problem-solving skills to improve customer satisfaction, contribute to organizational goals, and grow professionally.

I've supported customers at Junction Electronics by answering product inquiries, processing transactions accurately, recommending products, and resolving concerns to create a positive shopping experience.

At Fine Breeze Hotel, I attend to guests professionally, take orders accurately, process payments, and respond promptly to requests and complaints while maintaining hospitality and hygiene standards.

With Cabin Crew Training and Aviation First Aid training from Kenya Aeronautical College, I bring strong communication, sales, problem-solving, teamwork, and customer service skills to fast-paced service environments.

Experience

Work history, roles, and key accomplishments

Current

Sales Attendant

Current

Junction Electronics

Jan 2025 - Present (1 year 7 months)

Assisted customers with product inquiries and provided accurate information to support purchasing decisions. Processed sales and customer transactions accurately and maintained organized product displays.

Customer Service Sales Product Knowledge Problem Solving Time Management Teamwork Microsoft Office