Open to opportunities

Eliza Harrison

@elizaharrison

Message

Experienced sales and marketing director with a strong community focus.

United States

Message

What I'm looking for

I am seeking a role that allows me to leverage my sales and marketing expertise while fostering community engagement and team development.

I am a dedicated professional with over 16 years of experience in sales, marketing, and restaurant management. My career has been marked by a commitment to excellence and a passion for building strong community relationships. I thrive in dynamic environments where I can leverage my skills in strategic planning, lead generation, and customer service to drive growth and achieve results.

In my most recent role as Sales & Marketing Director at The Credit Repairmen, I successfully managed sales across multiple markets, achieving quarterly revenue targets exceeding $300k. My ability to identify partner needs and tailor solutions has been instrumental in expanding our client base and enhancing our service offerings. I take pride in my strong communication skills and my ability to collaborate with teams to develop effective sales strategies.

Throughout my career, I have consistently demonstrated my leadership capabilities, whether managing restaurant operations or leading sales initiatives. I am passionate about creating positive experiences for both customers and team members, and I am always looking for innovative ways to improve processes and drive success.

Experience

Work history, roles, and key accomplishments

Sales & Marketing Director

The Credit Repairmen

Jun 2014 - Present (11 years 1 month)

Managed sales of TCRM services in the San Antonio market, ensuring successful management of new and existing partner relationships. Identified objectives, strategies, and action plans to improve short- and long-term sales and earnings.

Sales Management Marketing Strategy Business Development Account Management Social Media Marketing CRM Sales Reporting B2B Sales Lead Generation

Sales & Marketing Director

The Credit Repairmen

Jun 2014 - Present (11 years 1 month)

Managed sales of TCRM services in the San Antonio market, ensuring successful partner relationships and consistent, profitable growth in sales revenues. Identified objectives, strategies, and action plans to improve short- and long-term sales and earnings.

Sales Management Marketing Strategy Business Development Account Management Social Media Marketing Sales Pipeline Management Presentation Skills Networking Sales Growth

Manager - Sales 1.7M

Texas Land and Cattle

Oct 2010 - Present (14 years 9 months)

Planned, directed, and coordinated restaurant operations, adhering to company standards for leadership, food quality, and customer experience. Managed all areas of operations during scheduled shifts, including on-the-spot decision making and staff support.

Operations Management Staffing Customer Service Quality Assurance Leadership Performance Management

Manager - Sales 1.7M

Texas Land and Cattle

Oct 2010 - Present (14 years 9 months)

Directed and coordinated restaurant operations, ensuring adherence to company standards for leadership, food quality, and customer experience. Managed all areas of operations during scheduled shifts, including on-the-spot decision making and staff support.

Operations Management Staffing Customer Service Quality Assurance Performance Management Team Leadership

Manager - Sales 675K

Egg & I Holdings, NC

Oct 2008 - Present (16 years 9 months)

Led restaurant operations with a focus on beverage and hospitality, increasing year-over-year sales by 8.9%. Conducted train-the-trainer sessions and developed a Quick Focus Box menu to boost carry-out sales.

Employee Development Sales Forecasting Team Leadership

Manager - Sales 675K

Egg&I Holdings, NC

Oct 2008 - Present (16 years 9 months)

Led restaurant operations with a focus on beverage and hospitality, increasing year-over-year sales by 8.9%. Implemented programs targeting businesses and community members, and lowered food costs significantly.

Employee Development Cost Control Corporate Recipe Implementation Team Leadership

Manager - $4.4M

Chil's Grill and Bar

Apr 2005 - Present (20 years 3 months)

Oversaw kitchen and dining room operations to ensure a positive experience for team members and guests. Managed hourly team members and led all operational and administrative functions within the restaurant.

Team Management Budgeting Scheduling Quality Control Security Systems Coaching Customer Experience

Manager - $4.4M

Chil's Grill and Bar

Apr 2005 - Present (20 years 3 months)

Team Management Budgeting Scheduling Security Systems Coaching Performance Management Customer Satisfaction

FOH Supervisor & Manager - Sales $2.9M

Carino's Italian Grill

Jul 2002 - Present (23 years)

Managed a family-owned business, providing a memorable Italian dining experience with exceptional service. Worked as a food and wine coordinator for three locations and was responsible for all alcohol ordering needs.

Food And Wine Pairing Inventory Management Mentoring Sales Growth Customer Service Team Leadership

FOH Supervisor & Manager - Sales $2.9M

Carino's Italian Grill

Jul 2002 - Present (23 years)

Managed a family-owned business, providing a memorable Italian dining experience with exceptional service. Mentored associates through 'Train the Trainer' programs and developed a new lunch menu to boost sales.

Food And Wine Coordination Inventory Management Training And Development Sales Growth Customer Service Team Leadership P Mix Analysis

Education

Degrees, certifications, and relevant coursework

University of San Antonio

B.S. Psychology, Psychology

Completed a Bachelor of Science in Psychology at the University of San Antonio. The curriculum provided a strong foundation in psychological principles and research methods.