Elizabeth UzonduEU
Open to opportunities

Elizabeth Uzondu

@elizabethuzondu

Dynamic professional with a strong foundation in customer service and sales.

Canada

What I'm looking for

I am looking for a role that values customer satisfaction and offers opportunities for growth.

I am a dynamic and adaptable professional with a strong foundation in customer service, administrative support, and sales. My experience spans several years in customer success roles, where I have consistently delivered exceptional service and support to clients. I pride myself on my attention to detail and organizational skills, which have enabled me to enhance customer satisfaction and drive operational efficiency.

In my most recent role as a Customer Success Officer at Branch International Financial Company Limited, I led the collections department and developed strategies that significantly improved debt recovery rates. My ability to utilize data analytics has streamlined operations and boosted team productivity, ensuring a seamless customer experience. I am currently pursuing a Master of Management at Crandall University, which further enhances my skills and knowledge in management and organizational behavior.

Experience

Work history, roles, and key accomplishments

BL

Customer Success Officer

Branch International Financial Company Limited

Jun 2017 - Jan 2025 (7 years 7 months)

Provided exceptional customer support via email, phone, and chat, ensuring timely resolution of loan-related issues. Led the collections department, developing strategies to improve debt recovery and enhance customer satisfaction.

Education

Degrees, certifications, and relevant coursework

Crandall University logoCU

Crandall University

Master of Management, Management

2025 -

Bowen University logoBU

Bowen University

Bachelor of Sociology, Sociology

2006 - 2010

Tech stack

Software and tools used professionally

Find your dream job

Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan
Elizabeth Uzondu - Customer Success Officer - Branch International Financial Company Limited | Himalayas