Elizabeth Joseph

Supported project workers with duties and maintained care home standards. Assisted residents, staff, and visitors with queries and managed drug/alcohol allowances and money counting.

Provided technical support for broadband, internet, and phone services, resolving customer queries and complaints. Pitched and sold phone and SIM-only contracts, and assisted customers with account management.

Promoted and sold home improvement products through door-to-door sales, ensuring targets were met. Engaged clients in friendly conversations and worked independently.

Followed clinical instructor instructions, including talking to patients and managing admissions and discharges. Assisted with medication management and carried out observations.

Provided personal care, prepared meals, and assisted with cleaning and shopping trips. Administered medication and arranged medical appointments for service users.

Worked in a busy hotel environment, attending to customer queries and supporting colleagues. Ensured the hotel was kept clean and tidy and managed calls and bookings.

Supported nursery teachers and assisted children with classroom tasks. Ensured safety in the playground and complied with health and safety regulations by reporting incidents.

Completed the first year of the Adult Nursing program.

Grade: Distinction

Achieved a Distinction in the BTEC Level 3 program.

Grade: Distinction

Achieved a Distinction in the BTEC Level 2 program.

Grade: Mathematics (C), English Language (C), Religious Education (B)

Achieved GCSEs in Mathematics (C), English Language (C), and Religious Education (B).

Grade: Distinction

Achieved a Distinction in the BTEC program.

Grade: Merit

Achieved a Merit in the OCR program.

Grade: Pass

Achieved a Pass in the NVQ program.