Verlini chan
@verlinichan
Detail-oriented professional with 4+ years in data entry and customer service.
What I'm looking for
I am a detail-oriented and reliable professional with over four years of experience in data entry and customer service. My expertise lies in accurately inputting, updating, and managing large volumes of data while maintaining high standards of confidentiality and precision. I have a proven ability to handle multiple customer inquiries efficiently in fast-paced environments, always with a strong focus on customer satisfaction.
Throughout my career, I have developed proficiency in Microsoft Office Suite, Microsoft 365, and Google Workspace. I am recognized for my excellent communication skills, problem-solving abilities, and commitment to delivering timely and effective support. My experience includes freelance data entry work, where I ensured data confidentiality and security while providing customer support via chat and email.
In my previous roles, I have successfully managed customer transactions, supervised staff, and implemented effective sales strategies. I pride myself on my strong work ethic, attention to detail, and ability to adapt to new tools and technologies. I am eager to bring my skills and dedication to a new opportunity where I can continue to grow and contribute to team success.
Experience
Work history, roles, and key accomplishments
Data Entry Freelance
Freelance
Jan 2022 - Dec 2024 (2 years 11 months)
Accurately entered, updated, and maintained large volumes of data for various clients, ensuring data confidentiality and security. Provided customer support via chat and email, efficiently resolving inquiries.
Manager
Maloney Seedlings
Jan 2021 - Nov 2023 (2 years 10 months)
Supervised staff, managed schedules, and ensured efficient store operations. Resolved customer complaints and maintained high customer satisfaction levels.
Customer Service Cashier
Maloney Seedlings
Jan 2019 - Dec 2020 (1 year 11 months)
Assisted customers with purchases and resolved inquiries, ensuring a positive shopping experience. Handled transactions and maintained a clean and organized workspace.
Cashier
Yugi's Hut
Jul 2017 - Dec 2018 (1 year 5 months)
Processed customer transactions accurately and efficiently, managing cash register operations. Provided excellent customer service to enhance the shopping experience.
Education
Degrees, certifications, and relevant coursework
Aranguez North Secondary
Graduated, General Studies
Completed secondary education at Aranguez North Secondary. Gained foundational knowledge across various subjects.
Morden Business School
Certificate, Early Childhood Care and Education
Completed studies in Early Childhood Care and Education at Morden Business School. Focused on principles and practices of early childhood development and care.
Alison Academy
Certificate, Data Entry and Communication
Completed Data Entry Courses and Communication Courses through Alison Academy. Developed skills in accurate data input, management, and effective communication strategies.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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