Elielton SantosES
Open to opportunities

Elielton Santos

@elieltonsantos

Dedicated customer service representative with strong communication skills.

Zimbabwe

What I'm looking for

I am looking for a role that values teamwork and offers growth opportunities.

I'm Elielton Santos Nogueira, a committed customer service professional with extensive experience in telemarketing and technical support. My journey began in 2014, and since then, I have honed my skills in communication, teamwork, and problem-solving. I pride myself on my ability to lead with empathy and resilience, ensuring that every customer interaction is positive and productive.

Throughout my career, I have worked with various companies, including RC Net Soluções em Internet LTDA and Atento Brasil, where I provided technical support, handled customer inquiries, and resolved issues efficiently. My proactive approach and commitment to excellence have consistently resulted in high customer satisfaction and loyalty. I am eager to bring my expertise to a new role where I can continue to grow and contribute to a dynamic team.

Experience

Work history, roles, and key accomplishments

AB

Atendente de Telemarketing

Atento Brasil

Oct 2018 - Apr 2020 (1 year 6 months)

Clarified doubts and provided information on products and services. Recorded customer compliments and complaints.

Education

Degrees, certifications, and relevant coursework

CP

CEEP (Centro Estadual de Educação Profissional)

Ensino Médio Completo, General Studies

Completed high school education, providing a foundational academic background.

UA

Universidade Anhanguera

Gestão de RH, Human Resources

Initiated studies in Human Resources Management, focusing on organizational and personnel development. The course was later put on hold.

Tech stack

Software and tools used professionally

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Elielton Santos - Atendente Pleno - RC NET SOLUÇÕES EM INTERNET LTDA | Himalayas