Meher Timalsina

As an enthusiastic entry-level professional, I am eager to launch my career as a Customer Service Representative at Atacadão São Roque. I possess strong communication skills and adaptability, which enable me to deliver exceptional customer experiences, especially in remote work settings. My commitment to customer satisfaction drives me to contribute positively to any team I am a part of.

During my time at Atacadão São Roque, I successfully delivered prompt and courteous support to customers through various channels, achieving an impressive 95% satisfaction score. I pride myself on my ability to resolve inquiries effectively by identifying root causes and providing tailored solutions. My attention to detail ensures that I process orders, returns, and exchanges with 100% accuracy, contributing to seamless customer transactions.

I maintain detailed records of customer interactions in CRM systems, which supports data-driven decision-making and enhances team performance. I am dedicated to adhering to communication protocols and company policies, fostering a positive team environment while ensuring timely resolution of complex issues by escalating them to senior team members when necessary.