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el brahimi mahmoudEM
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el brahimi mahmoud

@elbrahimimahmoud

B2B Growth Account Manager optimizing retention and revenue through data-driven consultative sales.

Morocco
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What I'm looking for

I’m looking for a B2B growth role where I can own accounts end-to-end, drive retention and revenue, and turn Meta/Google performance data into practical commercial actions—preferably in an EMEA-focused, remote-friendly environment.

I’m a B2B account management and sales professional with over 3 years of experience optimizing retention and driving revenue in remote environments across the EMEA market. I manage high-volume client portfolios and translate technical Meta/Google Ads data into clear commercial growth strategies while expanding international B2B relationships.

In my roles, I consistently exceeded quarterly revenue targets and earned Top Seller recognition for 3 consecutive months. I led full-cycle outbound sales pipelines for the high-value SMB market, and I spearheaded high-volume remote retention operations—maintaining top-tier performance metrics, exceeding client KPIs, and significantly reducing churn through strategic upselling and personalized service/contract packaging. I also bring hands-on digital marketing expertise, managing end-to-end ad spend across Meta, TikTok, and Google Ads, and optimizing conversion funnels to lower customer acquisition costs (CAC) using cross-platform analytics and ROI projections.

Experience

Work history, roles, and key accomplishments

BC

Retention & Sales Specialist

BellCanada (via Cnexia)

Jan 2021 - Jan 2024 (3 years)

Spearheaded high-volume remote customer retention operations, maintaining top-tier performance metrics and exceeding client KPIs over a multi-year tenure. Led retention and strategic upselling initiatives for English-speaking B2B/B2C markets, reducing churn by structuring personalized service and contract packages.

Education

Degrees, certifications, and relevant coursework

FF

Faculty of Legal, Economic and Social Sciences of FES

Bachelor's Degree in Management, Management

2019 - 2024

Completed a Bachelor's degree in Management at the Faculty of Legal, Economic and Social Sciences of Fes from 2019 to 2024.

Tech stack

Software and tools used professionally

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