@ejovwokeerhieyovwe
Customer service representative at Access Bank PLC who supported banking customers and promoted digital banking services.
NigeriaAt Access Bank PLC, I assisted customers with account services, card activation, online banking registration, and mobile banking support while following KYC, AML, and data protection requirements.
At LoanDepot USA, I contacted prospective homeowners about mortgage, refinancing, and home equity products, qualified leads, and addressed customer concerns. Earlier, I pursued corporate and group business as a Sales Executive at Frank N Hotels.
Work history, roles, and key accomplishments
LoanDepot USA
May 2023 - Jul 2026 (3 years 2 months)
Contacted prospective homeowners through high-volume outbound calls to introduce mortgage, refinancing, and home equity loan products. Qualified leads and handled objections professionally to increase conversion opportunities.
Access Bank PLC
Oct 2019 - Apr 2023 (3 years 6 months)
Assisted customers with account services and banking support while ensuring compliance with bank policies. Promoted and cross-sold banking products, contributing to sales and customer retention targets.
Frank N Hotels
Jan 2016 - Sep 2019 (3 years 8 months)
Identified and pursued new business opportunities to increase hotel revenue. Negotiated rates and contracts while building strong client relationships to ensure repeat business.
Degrees, certifications, and relevant coursework
HND
Completed HND program at Delta State Polytechnic in 2014.
Dakins Foreign Customer Service Training, Customer Service
Completed customer service training from Dakins Foreign.
Software and tools used professionally
NigeriaYou can contact Ejovwoke and 90k+ other talented remote workers on Himalayas.
Message Ejovwoke¡Regístrate ahora y únete a más de 250,000+ trabajadores remotos que reciben alertas de trabajo personalizadas, trabajos compatibles seleccionados y mucho más, gratis!
¡Regístrate ahora y únete a más de 250,000+ trabajadores remotos que reciben alertas de trabajo personalizadas, trabajos compatibles seleccionados y mucho más, gratis!
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