E J Jaya Amoloria

*Develop and Improve AI Training Content: Create or review detailed prompts in various topics and responses to guide AI learning, ensuring the models reflect a comprehensive understanding of various topics.
*Optimize AI Performance: Evaluate and rank AI responses to enhance the model's accuracy in various contexts.
*Ensure Model Integrity: Test AI models for potential inaccuracies or biases, valid

Execute high-volume B2B outbound campaigns targeting 1,000+ US-based business owners, conducting cold calls and strategic discovery conversations to promote paid digital marketing services. Maintaining an estimated ~30% qualified contact rate through disciplined outreach, accurate lead verification, and sharp probing techniques. Maintain 100% organized records of client interactions, call outcomes

*Conducts high-volume outbound calls (1,000+ US-based leads) to prospect business owners

*Engages in cold-calling for business-to-business campaigns, promoting products or services

*Performs careful probing and verification of client details to ensure accurate information

*Builds rapport with business clients and addresses objections effectively

*Meets daily KPIs and transfer quotas to achieve

*Conducts high-volume outbound calls (1,400+ leads) to prospect potential clients for health insurance
*Engages in cold-calling to introduce healthcare plans and assess client interest
*Performs quality probing to ensure client needs and proper qualifications before offering services
*Responds promptly to phone calls, emails, and client inquiries with professional communication
*Creates and mainta

Conducts high-volume outbound calls to prospect clients for health insurance, engages in cold-calling, and provides chat/email support.

Executed high-volume outbound prospecting campaigns targeting 1,400+ US-based leads, conducting cold calls to introduce healthcare plans, applying strategic needs-assessment techniques to qualify prospects, and converting clients. Maintains organized records to support sales tracking and reporting.

*Performs clerical filing and data management to support daily operations in the Treasurer’s Office
*Handles administrative tasks, including preparing reports, letters, memos, forms, and calendar activities
*Responds promptly to phone calls, emails, and client or public inquiries
*Prepares payroll, salary reports, and tracks gasoline consumption for office use
*Issues official receipts and manages

Performs clerical filing and data management, handles administrative tasks, and manages cash flows for the city.

Administered full-cycle fiscal and taxation operations for the city's Treasurer's Office, overseeing business tax billing, land and property tax assessments, land transfer tax processing, official receipt issuance, and end-to-end cash flow management. Including payroll disbursements, reimbursements, vouchers, and cheques — while conducting business book examinations and encoding auction data with

*Provides sales support for home and auto insurance services, assisting clients with inquiries and policy options
*Responds promptly to customer concerns via chat and email with clear, professional communication
*Conducts quality probing to assess client needs and ensure proper qualification before endorsement
*Accurately inputs and maintains client information through efficient data entry
*Builds

Drove end-to-end sales support for UK-based home and auto insurance products, engaging clients through chat and email to deliver clear, consultative guidance on policy options. Executed thorough needs assessments using strategic probing techniques to qualify prospects, uncover client requirements, and match them with the most suitable insurance solutions.

*Supervised and coordinated daily operations of 180 subordinates, ensuring productivity and efficiency
*Assisted in onboarding and training new hires to support smooth integration into the company
*Participated in company strategic planning and contributed to operational improvements
*Prepared and encoded product reports and monthly activity data with accuracy
*Monitored team performance and ensur

Led and directed daily operations for a team of 180 employees, driving consistent productivity, workflow efficiency, and high-performance output across all functions. Spearheaded onboarding and training programs for new hires, accelerating their integration into company culture and reducing ramp-up time through structured guidance and mentorship. Monitored and evaluated individual and team perform

*Maintains and organizes customer databases through accurate clerical filing
*Designs customized graphical layouts based on client preferences
*Ensures visually appealing and professional outputs
*Handles high-volume typing tasks (books, stories, and other documents)
*Demonstrates strong attention to detail, speed, and accuracy

Developed and executed sales strategies, resulting in a 25% increase in annual revenue. Managed a portfolio of 50+ clients, achieving a 95% customer retention rate. Conducted market research to identify new business opportunities and target prospects. Conducts high-volume outbound calls (1,000+ US-based leads) to prospect potential healthcare clients.

*Conducts high-volume outbound calls (1,000+ US-based leads) to prospect potential healthcare clients
*Engages in cold-calling to introduce healthcare plans, including Medicare supplemental coverage
*Performs quality probing to assess client needs, eligibility, and current coverage
*Provides clear and accurate information about available healthcare options
*Builds rapport and handles objections to

*Conducts high-volume outbound calls (800+ Canada-based leads) to prospect potential clients
*Engages in cold-calling to introduce life insurance and mortgage protection policies
*Identifies client needs and provides relevant information to generate interest
*Builds rapport and handles objections effectively to increase conversion rates
*Schedules qualified appointments for sales representatives
*

Conducts high-volume outbound calls (800+ Canada-based leads) to prospect potential clients. Engages in cold-calling to introduce life insurance and mortgage protection policies. Identifies client needs and provides relevant information to generate interest. Builds rapport and handles objections effectively to increase conversion rates. Schedules qualified appointments for sales representatives. D

Prospected and qualified UK-based leads through cold calling, email campaigns, and networking events. Increased sales by 20% by implementing effective upselling and cross-selling strategies. Maintained up-to-date knowledge of services features and benefits to provide accurate information to clients.

*Provides sales support by assisting clients with service inquiries and promoting cleaning service packages
*Responds promptly to customer concerns via chat and email with clear and professional communication
*Performs accurate data entry and maintains organized administrative records
*Processes legal and service-related documents with attention to detail and compliance
*Conducts initial client in

Pursued a Bachelor of Science in Tourism Management with a focus on Business Administration and Management.

Completed a Bachelor of Science in Tourism Management with a focus on Tourism and Travel Services Management.