I worked as an Appointment Setter across Medicaid & Medicare, home improvement, cleaning services, solar and roofing services, and teleconsultation. My experience also includes lead generation.
At CONTINUUM GLOBAL SERVICES, I worked as a Customer Advocate on a healthcare account. I later worked as an Advisor I, Sales at CONCENTRIX, also on a healthcare account.
At TELETECH, I worked as a Customer Advocate on a healthcare account. Earlier, I worked in customer infrastructure management at SUTHERLAND GLOBAL SERVICES on a telco account.
My customer service experience also includes travel and sales at WNS, and a telco account at SEQUENCIAL TECHNOLOGY INTERNATIONAL. I’ve used CRM and AI tools, along with platforms including Salesforce, HubSpot, Five9, and Genesys Cloud.
