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@eglersantos
Experienced Program Manager skilled in project execution and stakeholder engagement.
I am an experienced professional with a diverse background in project management, network development, and stakeholder management roles at Kyndryl and IBM. My expertise lies in understanding and aligning technical and business needs, building direct communication with executives, and guiding end-to-end programs with flexibility and empathy.
Throughout my career, I have successfully led projects within learning, development, and certification programs, ensuring timely delivery and alignment with organizational objectives. I am proficient in analyzing metrics and collaborating with cross-functional teams to foster authentic relationships. My passion for driving impactful initiatives and nurturing genuine connections with stakeholders is what motivates me every day.
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Work history, roles, and key accomplishments
Kyndryl
Jan 2022 - Present (3 years 10 months)
As a Program Manager at Kyndryl, I lead the design and execution of learning and certification projects, ensuring successful delivery and alignment with C-suite stakeholders. I analyze program metrics and foster relationships with diverse stakeholders to enhance organizational learning partnerships.
Accent Traduções
Jan 2015 - Jan 2018 (3 years)
Managed operations at Accent Traduções, focusing on process improvement and team training. Redesigned operational processes, resulting in a significant increase in project delivery rates and enhanced efficiency.
IBM
Jan 1999 - Jan 2015 (16 years)
As a Project Manager at IBM, I managed software localization projects with significant budgets and diverse teams. Recognized for innovation in process development, I implemented methodologies that drastically reduced costs and improved project delivery.
Degrees, certifications, and relevant coursework
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