Open to opportunities

Efrain Martinez

@efrainmartinez

Message

Experienced interpreter with strong communication and problem-solving skills.

Mexico

Message

What I'm looking for

I am looking for a role that values communication skills and offers growth opportunities.

My name is Efrain Martinez Tejeda, and I have spent the past four years honing my skills in clear communication within the healthcare sector. My journey began with a focus on interpreting, where I learned the immense power of words and their impact on effective communication. This experience has equipped me with the ability to navigate complex conversations, ensuring that all parties understand the nuances of their discussions.

Currently, I work as a Spanish Interpreter at Language Services Associates, where I facilitate diverse conversations across legal, community, and medical settings. My role involves assisting in comprehension of technicalities and acting as a cultural broker. I have also gained valuable experience as a Sales Representative and Appointment Setter, where I utilized my communication skills to manage leads and schedule appointments effectively. My adaptability and fast learning have allowed me to transition smoothly between roles, always striving for excellence in every task.

Experience

Work history, roles, and key accomplishments

Current

Spanish Interpreter

Current

Language Services Associates (LSA)

Apr 2023 - Present (2 years 1 month)

Acted as a third-party interpreter in diverse conversations including legal, community, and medical settings. Provided assistance in comprehending technicalities and facilitated consent signing processes. Served as a cultural broker to bridge communication gaps.

Cultural Brokerage Communication Problem Solving

Sales Representative/Enrollment

Nevy's Language

Jan 2024 - Present (1 year 4 months)

Managed leads from initial contact through follow-up until sales closure, utilizing the "Dialpad" dialing system. Conducted English level assessments over the phone for potential clients. Handled the full sales process from prospecting to closing.

Sales Lead Management Dialpad Customer Relationship Management Objection Handling Communication

Appointment Setter

VOVsystems/Estately Consulting

Jun 2023 - Present (1 year 11 months)

Performed cold outreach using provided lists to schedule appointments. Utilized the "Dennehy method" for scheduling appointments on Calendly. Managed client interactions and data within "GoHighLevel".

Cold Outreach Appointment Setting Calendly GoHighLevel Lead Generation Communication Sales

Medical Interpreter

Voyce INC.

Jun 2022 - Present (2 years 11 months)

Implemented the interpreter protocol on every call, ensuring adherence to procedural holding times and disconnection guidelines. Managed intake information accurately and efficiently. Facilitated clear communication between medical professionals and patients.

Interpretation Protocol Communication

Medical Interpreter

Thinkterpreters

Aug 2020 - Present (4 years 9 months)

Provided accurate and culturally sensitive medical interpretation services. Facilitated effective communication between healthcare providers and non-English speaking patients. Ensured understanding of complex medical information and procedures.

Medical Interpretation Confidentiality