At Koin, part of Despegar Holdings, I lead Product, Growth, and Product Design across consumer and merchant-facing BNPL journeys. I manage a 15-person organization and own strategy, roadmap, and execution across B2C and B2B products.
I launched Koin’s iFood integration, opening BNPL to more than 50 million users in half the typical integration time. I’ve grown LTV by 55% year over year, increased monthly downloads by 40%, doubled 30-day activation, reduced CAC by 70%, and scaled partner-channel volume 6x.
Previously, I built Koin’s app as a new revenue stream, led B2B checkout redesigns that improved conversion by 20%, and held strategy, sourcing, finance, and commercial roles at Despegar and Microsoft. I use customer research, experimentation, analytics, and AI-first workflows to turn growth into sustainable profitability.
