Open to opportunities

Edelso Osorio

@edelsoosorio

Message

Sales closer and customer service professional focused on remote deal conversion.

Colombia

Message

What I'm looking for

I’m looking for a remote-friendly sales/customer service role where I can close deals, handle objections confidently, and improve customer satisfaction—while streamlining bookings and communication to drive consistent revenue.

I’m a results-driven customer service and sales professional, specializing in remote communication, client relationship management, and closing deals. I focus on increasing revenue, improving customer satisfaction, and delivering consistent outcomes in remote environments.

In tour sales, I closed tour package deals through high-volume calls, converted inquiries into confirmed bookings, and handled objections by building trust and guiding clients through the buying decision. I also supported customers at TP LINK by resolving inquiries with timely solutions, minimizing escalations, and maintaining customer loyalty through consistent service.

Experience

Work history, roles, and key accomplishments

Customer Service Representative

TP Link

Nov 2025 - Feb 2026 (3 months)

Handled customer inquiries efficiently by providing timely solutions and maintaining high satisfaction. Resolved customer issues with clear communication and reduced escalations while supporting ongoing customer loyalty.

Customer Support Customer Satisfaction

Sales Representative - Tours

Cartagena Tours

Feb 2025 - Sep 2025 (7 months)

Closed tour package sales through high-volume calls, converting interested prospects into paying customers. Increased revenue by handling objections, building trust, and guiding clients through the booking decision and process.

Sales Closing Objection Handling Lead Conversion Client Relationship Management