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Camillo Di Cola

@camillodicola

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High-ticket closer at Autopublicacion 2.0 who generated USD 15K–25K in monthly cash collected.

Colombia

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What I'm looking for

I'm open to 100% remote opportunities worldwide.

At Autopublicacion 2.0, I sold premium coaching programs focused on Amazon KDP self-publishing, generating USD 15,000–25,000 in monthly cash collected. I maintained a 30–40% close rate on attended appointments and ranked among the top three closers on a team of 10–12.

I managed consultative sales conversations from discovery through closing, including pre-call outreach, objection handling, follow-up, and re-engaging lost opportunities. I also managed payment collection and CRM pipeline activity.

At Community Electricity, I progressed from appointment setter to closer and then Sales Manager. I coached five closers and supported the training and performance development of 10 appointment setters, including work on scripts and appointment-setting processes.

Earlier, I supported education software users at Anthology and combined customer support with sales at Sutherland Global and Accedotech. My experience also includes technical support at Teleperformance Colombia, where I maintained a 95% average monthly customer satisfaction score.

Experience

Work history, roles, and key accomplishments

High-Ticket Closer

Autopublicacion 2.0

Feb 2026 - Oct 2026 (8 months)

Generated USD 15,000–25,000 in monthly cash collected from high-ticket coaching sales, with an average deal value of approximately USD 2,600. Maintained a 30–40% close rate on attended appointments and ranked among the top three closers on a team of 10–12.

High Ticket Sales Consultative Selling Sales Cycle Management Discovery Pre Call Planning Objection Handling Follow up Lost Opportunity Recovery Payment Collections CRM Management Pipeline Management

Sales Manager | Closer | Appointment Setter

Community Electricity

Oct 2024 - Oct 2025 (1 year)

Promoted to Closer within six weeks and to Sales Manager in May 2025. Led and coached a team of five closers and supported training for ten appointment setters, improving conversion and show rates.

Sales Management Team Coaching Performance Metrics Sales follow ups Script Development Process Optimization Closing Appointment Setting Lead Qualification Payment Collections

Customer Service Advisor

Anthology

Aug 2023 - Oct 2024 (1 year 2 months)

Provided technical support for education software to students and faculty, primarily in the United States. Achieved a 92% first-contact resolution rate and was recognized as a top performer in customer satisfaction.

Technical Support Customer Service First Contact Resolutions Customer Satisfaction Education Software

Bilingual Customer Service and Sales Specialist

Sutherland Global

Sep 2021 - Mar 2023 (1 year 6 months)

Promoted to Subject Matter Expert within two months and considered for Backup Team Manager after nine months. Recognized as a top seller and top performer in customer satisfaction and product knowledge.

Bilingual Customer Service Sales Technical Support Billing Support Product Knowledge Subject Matter Expert Team Leadership

Bilingual Customer Service and Sales Specialist

Accedotech

Sep 2020 - Sep 2021 (1 year)

Achieved a 95% resolution rate and was frequently recognized for customer satisfaction, first-contact resolution, and sales performance. Promoted to Subject Matter Expert within five months.

Bilingual Customer Service Sales Technical Troubleshooting Customer Support First Contact Resolutions Subject Matter Expert

Bilingual Technical Support Specialist

Teleperformance Colombia

Jan 2020 - Jul 2020 (6 months)

Maintained an average monthly customer satisfaction score of 95% and achieved a 91% first-contact resolution rate. Provided technical and customer support to drivers using a major transportation app.

Technical Support Customer Support Customer Satisfaction First Contact Resolutions Bi lingual